Add GoDial contacts and look up accounts and lists while your agent is on the phone.

Connect GoDial to AgentCalls and your agent can work with the contacts, accounts and calling lists you already keep. During a call it can check whether a caller is already in GoDial, add a new contact with their details, and look up the right account or list so the lead lands where your sales team expects it. Everything is written to your GoDial account in real time, so your reps see new leads in their mobile CRM as soon as the call ends. Connect with your GoDial credentials from the tool's settings, then turn the connection on from your AgentCalls dashboard.

What your agent can do with Godial

  • Create a new GoDial contact from details the caller gives during the call
  • Retrieve your GoDial accounts to match a caller to an existing company
  • Look up your external calling lists and place new leads into the right one
  • Remove an account from GoDial when a record needs to be permanently deleted

Godial exposes 24 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound inquiry becomes a new GoDial contact

  1. Caller

    Hi, I saw your ad for the commercial cleaning service. I'm Dana Whitfield, from Harbor Dental in Tampa.

  2. Agent

    Thanks for calling, Dana. Let me note that down. What's the best number and email to reach you on?

  3. Caller

    The office line is 813 555 0142, and dana@harbordental.com.

  4. Agent

    Got it. I've added you to our list of new leads. Someone from the team will call you back tomorrow morning.

Checking an existing account before a callback

  1. Caller

    Hello, this is Omar Haddad from Al Noor Trading. Can you tell me if someone already reached out about our account?

  2. Agent

    Let me check. I can see Al Noor Trading in our records, with an open follow up on the Dubai distribution list.

  3. Caller

    Perfect. Can you update the contact to say I'd like a call on Thursday afternoon?

  4. Agent

    Done. I've noted Thursday afternoon for your call back. The sales lead will see it in their app.

Outbound follow-up to a warm lead

  1. Agent

    Hello, may I speak with Priya Shah? This is calling from the AgentCalls team about the demo you requested last week.

  2. Caller

    Yes, speaking. I've been meaning to get back to you.

  3. Agent

    No problem. I've moved you to our active follow up list. Would Tuesday at 10 am in London work for a 20 minute walkthrough?

  4. Caller

    Tuesday at 10 works for me.

How to connect Godial

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Godial

    From Integrations in the dashboard, choose Godial and enter the connection details from your Godial account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Godial actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent update GoDial during the call or after it?

Both are possible. Your agent can add or update a contact while the caller is still on the line, so the record is ready as soon as the call ends. You choose which actions the agent is allowed to take.

What do I need to connect GoDial?

You need a GoDial account and the credentials from its settings. Sign in to your AgentCalls dashboard, open Integrations, choose GoDial, and enter those details to connect.

Which plan includes the GoDial integration?

Integrations, including GoDial, are included from the Growth plan.

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Put your agent to work with Godial.

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