Inbound status check from a client
- Caller
Hi, this is Dana Whitfield from Brightline Studio. Our client portal link isn't loading for one of our users.
- Agent
Thanks for calling, Dana. Let me check the status of the Brightline portal app for you right now.
- Agent
The app is published and running, but its custom domain certificate is still provisioning. It should finish within the hour.
- Caller
Perfect, I'll let the user know to try again after lunch. Thanks.