Caller asks for a saved article
- Caller
Hi, my account manager sent me a link about pricing changes last month. Can you find it?
- Agent
Sure. I can see a bookmark saved in your Glasp account titled Q3 pricing changes. Do you want me to send you the link by text?
- Caller
Yes, please. And read me the summary if there is one.
- Agent
There is a summary. It covers three changes: a new annual discount, a move to per-seat billing, and a grace period for existing accounts. I have texted you the link.