Connect Genderize so your agent can estimate a caller's gender from their first name.

Genderize is a service that estimates gender from a first name, with a probability score. Connect it to AgentCalls and your agent can use it during a call to tailor how it greets someone or which records it checks, for example choosing the right title for a booking or routing a caller to the right team member. The agent can run a single lookup, or check several names at once, optionally adjusted for a country. Connect Genderize from your AgentCalls dashboard with your own credentials. Estimates are statistical, so your agent should confirm details rather than assume them.

What your agent can do with Genderize

  • Estimate gender from a caller's first name during a live call
  • Check several names in one request when you have a list to qualify
  • Adjust estimates by country for more accurate results in local markets
  • Use the score to decide whether to ask a follow-up question or confirm

Genderize exposes 1 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Booking with a title

  1. Caller

    Hi, I'd like to book a haircut. My name is Maria Lopez.

  2. Agent

    Thanks, Maria. Let me check the calendar for you. Would Thursday at 2 pm work?

  3. Caller

    Thursday at 2 is perfect.

  4. Agent

    Great, you're booked for Thursday at 2 pm. We'll send a confirmation text to this number.

Qualifying a list of leads

  1. Agent

    Hello, this is the Harbor Dental team calling about your recent consultation request. Am I speaking with James?

  2. Caller

    Yes, this is James.

  3. Agent

    Thanks, James. I'd like to confirm your preferred time for a cleaning. Are mornings better for you?

  4. Caller

    Mornings are fine, around 9.

  5. Agent

    Perfect. I've noted 9 am and added you to Thursday's list. Anything else I can help with?

Routing a caller to the right team

  1. Caller

    Hello, I need to speak with someone about my account. This is Alex Chen.

  2. Agent

    Thanks, Alex. I can help with that. Can you confirm the email address on the account?

  3. Caller

    It's alex.chen@example.com.

  4. Agent

    Got it. I've found your account and opened a support ticket for you. Someone from the team will follow up by email today.

How to connect Genderize

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Genderize

    From Integrations in the dashboard, choose Genderize and enter the connection details from your Genderize account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Genderize actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does Genderize work during the call or after it?

Your agent can use Genderize during a live call to look up a name, and it can also use it in follow-up tasks after the call ends.

What do I need to connect Genderize?

You need your own Genderize account and credentials. Sign in to the AgentCalls dashboard, open Integrations, and add Genderize with your credentials.

Which plan includes Genderize?

Integrations are included from the Growth plan. Each connected tool, including Genderize, works with your agent on that plan and above.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Genderize.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.