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Give callers accurate venue details, nearby places and local tips with Foursquare.

Connect Foursquare to your agent and it can search places by location, keyword or category, and pull venue details such as address, category, ratings and hours during a call. When a caller asks where to eat, what is nearby or whether a place is worth visiting, your agent can answer from live Foursquare data instead of guessing. Connect your Foursquare account from the tools settings in your AgentCalls dashboard.

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What your agent can do with Foursquare

  • Search places by location, keyword or category while on a call
  • Look up a venue's address, category, ratings and details by its Foursquare ID
  • Find nearby points of interest for check-in and local discovery questions
  • Share recent user tips and photos for a specific place when asked

Foursquare exposes 8 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks for a nearby coffee shop

  1. Caller

    Hi, I'm near the Fourth Street office. Is there a good coffee place within walking distance?

  2. Agent

    Yes. Brightside Coffee is about four minutes away on Oak Avenue. It has a 4.6 rating and is open until 6 pm today.

  3. Caller

    Perfect, can you give me the address?

  4. Agent

    It is 214 Oak Avenue. Would you like me to send the address to your phone by text?

Lookup before a client visit

  1. Caller

    We're meeting clients downtown tomorrow. Do you know if Harbor Grill takes large parties?

  2. Agent

    I checked Harbor Grill. It is listed as a steakhouse with a 4.3 rating, and recent tips mention a private dining room upstairs.

  3. Caller

    Good. Can you note that we want that room for six people at seven?

  4. Agent

    I have added a note to your file for Thursday at 7 pm, party of six. The team will confirm the booking with you.

Follow-up on a recommended venue

  1. Agent

    Hello, this is calling from Maple & Co. You asked us last week about the best place for a team lunch. Have you decided?

  2. Caller

    Not yet. What did you suggest again?

  3. Agent

    We suggested Orchard Kitchen. It has 40 seats, a 4.7 rating and a lunch menu that starts at 11:30 am on weekdays.

  4. Caller

    Okay, I'll look at it this afternoon. Thanks.

How to connect Foursquare

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Foursquare

    From Integrations in the dashboard, choose Foursquare and enter the connection details from your Foursquare account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Foursquare actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Foursquare during the call or after it?

During the call. When a caller asks about a place, your agent can search or look up venue details in Foursquare and answer while the conversation is still going.

What do I need to connect Foursquare?

A Foursquare account with the credentials for your tool settings. Sign in to your AgentCalls dashboard, open Tools, choose Foursquare and enter your credentials.

Which plan includes this integration?

Integrations, including Foursquare, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Foursquare.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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