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Flotiq for your phone line: your agent looks up and updates content while it talks.

Connect Flotiq and your agent can search your content, look up a page or product by ID, and check what content types you have. During a call it can create or update entries, such as a new menu item or a changed price, in batches up to 100 at a time. Each change is validated first, so a bad entry never lands half-saved. Callers get accurate answers from your live content, and your team sees every change in Flotiq.

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What your agent can do with Flotiq

  • Search your published and draft content by keyword during a call
  • Look up a specific entry by ID and read its current details to the caller
  • Create new content entries from details the caller gives you
  • Update several entries at once, with every change validated before it is saved
  • Remove an entry when you ask, with a 60-day recovery window through Flotiq support

Flotiq exposes 10 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks whether a product is in the catalogue

  1. Caller

    Hi, do you still carry the Oakridge desk lamp in matte black?

  2. Agent

    Let me check that for you. Yes, the Oakridge desk lamp in matte black is listed, and it is currently marked available.

  3. Caller

    Great, can you tell me the price?

  4. Agent

    It is 89 dollars. Would you like me to note a hold under your name?

Client updates a menu price by phone

  1. Caller

    Hey, it's Maya from Little Olive. Can you change the lunch special price to 14.50?

  2. Agent

    Sure. I found the Lunch Special entry. I will update its price to 14.50 now.

  3. Agent

    Done. The price is saved and the change is in your Flotiq content.

  4. Caller

    Perfect, thanks.

Outbound follow-up after a content request

  1. Agent

    Hello, this is calling for Brightline Studio. You asked us to add the spring portfolio, is now a good time to confirm the project details?

  2. Caller

    Yes, go ahead. It's the Harbor Street project, two case studies.

  3. Agent

    Thank you. I have created both case study entries from your notes and they are saved as drafts for your review.

How to connect Flotiq

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Flotiq

    From Integrations in the dashboard, choose Flotiq and enter the connection details from your Flotiq account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Flotiq actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Documents, notes & files integrations

Questions, answered.

Does the agent work during the call or only after?

Both. During a call your agent can search, look up and create or update Flotiq entries in real time, and it can follow up later.

What do I need to connect Flotiq?

You need a Flotiq account and its connection credentials from your Flotiq settings. Enter them once in the AgentCalls dashboard. Integrations are included from the Growth plan.

Can the agent publish content or delete entries?

The agent can create, update and remove entries. Deleted entries stay recoverable for 60 days, but restoring one requires Flotiq support.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Flotiq.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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