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Connect Fingertip so your agent can check sites, bookings and analytics during a call.

Fingertip gives a business one link for selling products, taking bookings and reaching customers on social platforms. Connect your Fingertip account to AgentCalls and your agent can use it on live calls. It can look up site details, pull recent analytics and blog posts, and help a caller find what they need without you stepping in. Connection uses your own Fingertip credentials from its settings, so access stays under your control.

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What your agent can do with Fingertip

  • Look up a site's details and status while a caller is on the line
  • Pull period-based site analytics to answer questions about traffic and sales
  • List recent published blog posts so the agent can point callers to the right article
  • Check site memberships and workspace invitations for team questions
  • Confirm connectivity before the agent runs any Fingertip action on a call

Fingertip exposes 60 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks how the shop performed last week

  1. Caller

    Hi, I'm the owner of Harbor Coffee. Can you tell me how our online store did last week?

  2. Agent

    Of course. Let me pull the analytics for your Harbor Coffee site for last week.

  3. Agent

    Your site had 1,240 visits and 38 store orders, up from 29 the week before.

  4. Caller

    Great, thanks. Can you send that summary to my email too?

  5. Agent

    Done. I've sent the weekly summary to your address on file.

New client asks about recent articles

  1. Caller

    I found your studio through a friend. Do you have any posts about gentle yoga for beginners?

  2. Agent

    Yes, we have a few. Let me check the latest published posts on our site.

  3. Agent

    The most recent one is called Gentle Yoga for Your First Month, posted last Tuesday. Would you like the link texted to you?

  4. Caller

    Yes please, send it to this number.

  5. Agent

    Sent. You'll get it in a moment. Would you also like to book an intro class?

Team member checks a pending invitation

  1. Caller

    Hi, I invited a new stylist to our Fingertip workspace two days ago but she hasn't got it yet.

  2. Agent

    Let me check the pending invitations for your workspace.

  3. Agent

    I can see her invitation is still pending. Would you like me to resend it or cancel it so you can send a new one?

  4. Caller

    Resend it, please.

  5. Agent

    Resent to her email. She should see it within a few minutes.

How to connect Fingertip

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Fingertip

    From Integrations in the dashboard, choose Fingertip and enter the connection details from your Fingertip account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Fingertip actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Fingertip during the call or after it?

Both. Your agent can look up sites, analytics and posts while a caller is on the line, and it can run follow-up actions such as sending a summary after the call ends.

What do I need to connect Fingertip?

You need an active Fingertip account. Copy your credentials from the Fingertip settings, then add them in the AgentCalls dashboard under Integrations. Sign in to the dashboard first.

Which AgentCalls plan includes this integration?

Fingertip is included from the Growth plan. Integrations are not available on the Starter plan.

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Put your agent to work with Fingertip.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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