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Answer questions about your Fairing survey data by phone, any time.

Fairing collects post-purchase survey answers that show where your customers heard about you. With AgentCalls connected to Fairing, your agent can look up the survey questions you run and the responses your customers have given, then speak the answers to a caller. It works for owners who want quick numbers while away from the desk, and for teams who need a fast answer for a client or partner. Your agent reads from Fairing only and does not change your surveys or responses.

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What your agent can do with Fairing

  • Read your current Fairing question list, including which questions are live
  • Pull recent survey responses for a chosen question and time window
  • Answer caller questions such as how many customers picked a referral source last week
  • Sort and summarise responses so the agent gives a clear answer, not raw data

Fairing exposes 2 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Owner checks last week's attribution

  1. Caller

    Hi, this is Dana. Can you tell me how many people said they found us through Instagram last week?

  2. Agent

    Sure, Dana. Looking at your Fairing responses from the 6th to the 12th, 84 customers selected Instagram as their source. That's about 22 percent of all responses that week.

  3. Caller

    Great, and how does that compare to the week before?

  4. Agent

    The week before, Instagram was 71 responses, so it rose by 13 this week.

Marketing lead asks about survey questions

  1. Caller

    Hey, it's Marcus from the agency. Which questions are we asking customers after checkout right now?

  2. Agent

    Hi Marcus. Your Fairing account has three live questions. The first asks how the customer heard about you. The second asks what they were looking for. The third asks for their overall satisfaction, from one to five.

  3. Caller

    Perfect, thanks. Can you send me the response count for the satisfaction one?

  4. Agent

    I can have that summary sent to your email shortly. Anything else I can pull for you today?

Quick check before a meeting

  1. Caller

    It's Priya. I'm about to walk into a meeting. What was our top referral source this month?

  2. Agent

    Hi Priya. So far this month, Google Search leads with 312 responses, followed by word of mouth at 198.

  3. Caller

    Thanks, that's exactly what I needed.

How to connect Fairing

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Fairing

    From Integrations in the dashboard, choose Fairing and enter the connection details from your Fairing account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Fairing actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work during the call or after it?

Your agent looks up Fairing data during the call, so callers get answers in real time. It reads your questions and responses, and it does not edit your surveys.

What do I need to connect Fairing?

You need an active Fairing account. Sign in from the AgentCalls dashboard, open the tools section, and connect Fairing using the credentials from your Fairing settings.

Which plan includes this integration?

Tool integrations, including Fairing, are included from the Growth plan.

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Put your agent to work with Fairing.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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