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Connect Eraser MCP so your agent can find, create and update diagrams and docs during a call.

Eraser MCP connects your Eraser workspace to AgentCalls. During a call, your agent can search for an existing diagram or document, read what is in it, create a new one from a few details, and update or organize it. Callers get accurate answers from your own documentation, and your team gets a clean record of what was discussed. Connect once from your AgentCalls dashboard using your Eraser credentials, and your agent starts working with your workspace on the next call.

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What your agent can do with Eraser MCP

  • Search your Eraser workspace for a diagram or document by name or topic during a call
  • Read an existing doc and answer a caller's question from its current content
  • Create a new diagram or document from details the caller gives you
  • Update or move an item into the right folder after a call ends
  • Export a document when a caller asks for a copy by message

Eraser MCP exposes 42 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks for the onboarding process

  1. Caller

    Hi, I'm a new client. Can you tell me how onboarding works?

  2. Agent

    Of course. Let me pull up our onboarding document. One moment.

  3. Agent

    Onboarding has three steps: a kickoff call in week one, account setup in week two, and a go-live review in week three. Want me to send you the diagram by email?

  4. Caller

    Yes, please. My address is sam at northpeak dot co.

  5. Agent

    Done. The diagram is on its way to sam at northpeak dot co.

Caller requests a new system diagram

  1. Caller

    We need a quick diagram of how our orders flow from the website to the warehouse.

  2. Agent

    I can set that up. Which steps should it include?

  3. Caller

    Website checkout, payment confirmation, then the warehouse picks the order and ships it.

  4. Agent

    Got it. I've created a new diagram called Order Flow in your Eraser workspace with those four steps, and I've added it to the Operations folder.

Outbound follow-up on a document review

  1. Agent

    Hello, this is calling for Maria Lopez at Bright Cove Dental. Is this Tom?

  2. Caller

    Yes, this is Tom.

  3. Agent

    Maria asked me to let you know the updated patient intake form is ready for your review. I've updated the document in your workspace and marked the changes for Thursday.

  4. Caller

    Perfect, I'll look at it Thursday morning.

How to connect Eraser MCP

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Eraser MCP

    From Integrations in the dashboard, choose Eraser MCP and enter the connection details from your Eraser MCP account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Eraser MCP actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Documents, notes & files integrations

Questions, answered.

Does the agent use Eraser MCP during the call or after it?

Both. Your agent can search and read documents while the caller is on the line, and it can create or update items as part of the call or once it ends.

What do I need to connect Eraser MCP?

An Eraser account with access to the workspace you want to use, and the credentials from Eraser's settings. Sign in to your AgentCalls dashboard, open Integrations, choose Eraser MCP, and enter your details.

Which plan includes this integration?

Integrations are included from the Growth plan onward.

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Put your agent to work with Eraser MCP.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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