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Ask Entelligence about your data from a phone call, with answers during the conversation.

Entelligence gives your agent a way to answer data questions and act on repositories during a call. Callers can ask about trends, metrics and recommendations, and your agent answers from the repository it has been given. Your agent can also add a new repository with the details you specify, so new data sources are ready without leaving the phone. Connect Entelligence in your AgentCalls dashboard and it works with no sign-in required, since it is a public service.

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What your agent can do with Entelligence

  • Answer questions about your data during a live call, using the repository agent
  • Stream a clear spoken answer back to the caller while the lookup runs
  • Add a new repository with the details you provide, during or after a call
  • Give recommendations and trend summaries to a manager who calls in for a quick update

Entelligence exposes 2 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound question from an operations manager

  1. Caller

    Hi, I need a quick read on last month's repeat orders for the Leeds store.

  2. Agent

    Sure. Give me a moment to check the repository for Leeds.

  3. Agent

    Repeat orders were up about eleven percent on the month before, mostly in the coffee and filter lines. Returns held steady at around three percent.

  4. Caller

    Great, that is what I needed. Thanks.

Setting up a new data source

  1. Caller

    We just started tracking supplier deliveries separately. Can you add that as a new repository?

  2. Agent

    Of course. What should I call it, and what details should go with it?

  3. Caller

    Call it Supplier Deliveries 2025, and it covers our three regional warehouses.

  4. Agent

    Done. Supplier Deliveries 2025 is added with the three warehouse regions. Do you want me to send you a confirmation by email?

Follow-up question after a sales review

  1. Agent

    Hello, this is calling about the weekly sales summary you asked for. Is now a good time?

  2. Caller

    Yes, go ahead. Which product was strongest on Friday?

  3. Agent

    The 500 gram blend led Friday sales, with 84 units across the online and in-store channels.

  4. Caller

    Perfect. Can you ask the repository whether that holds for the weekend too?

How to connect Entelligence

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Enable Entelligence

    From Integrations in the dashboard, enable Entelligence. No sign-in is needed.

  3. 3

    Choose the actions

    In the agent editor, enable the Entelligence actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does Entelligence work during the call or only afterwards?

Both. Your agent can query the repository while a caller is on the line and speak the answer back. It can also add repositories during the call or as a follow-up.

What do I need to connect Entelligence?

Nothing beyond your AgentCalls account. Entelligence is a public service, so there is no sign-in or account to link. Open your AgentCalls dashboard, choose Entelligence, and turn it on for your agent.

Which plan includes this integration?

Integrations are included from the Growth plan. Your agent can use Entelligence on any plan that includes integrations.

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Put your agent to work with Entelligence.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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