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Let your Echtpost templates work for you on every call.

Echtpost sends confidential documents and messages through a secure, encrypted channel. With AgentCalls, your voice agent can look up the templates in your Echtpost account while it is on the phone. It can tell a caller which mailing options you offer, confirm what a template covers, and pass the right details to your team so the right card or document goes out. The agent only reads the templates list, so nothing in your account changes during a call.

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What your agent can do with Echtpost

  • Read your full list of Echtpost templates during a live call
  • Tell callers which postcard and card designs you offer and what they are for
  • Help callers choose a template before a mailing is arranged
  • Give your team a clear note on the chosen template after the call

Echtpost exposes 1 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound question about a postcard design

  1. Caller

    Hi, I want to send a thank-you card to my clients after the year end. Do you have anything suited for that?

  2. Agent

    Yes. We have a few designs for that. Are you looking for something formal, or a warmer, more personal look?

  3. Caller

    Something warm, please.

  4. Agent

    Then the Warm Gratitude template fits well. I have noted it for you, and our team will confirm the order details by email today.

Checking which template to use for a mailing

  1. Caller

    Can you tell me if the seasonal greetings template is still available in my account?

  2. Agent

    Let me check. Yes, the Seasonal Greetings template is available in your Echtpost account. Would you like me to add a note to your order so the team uses it?

  3. Caller

    Yes, please. Use it for the Friday mailing.

  4. Agent

    Done. I have added the Seasonal Greetings template to the Friday mailing request.

Outbound follow-up on a pending mailing

  1. Agent

    Good morning, Mrs. Hughes. This is a quick call from Bramwell Dental about the reminder cards you asked for.

  2. Caller

    Oh yes. Which design are you using?

  3. Agent

    We are using the Clean Reminder template, which matches your clinic branding. Shall I confirm the mailing for Thursday?

  4. Caller

    Perfect, go ahead.

How to connect Echtpost

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Echtpost

    From Integrations in the dashboard, choose Echtpost and enter the connection details from your Echtpost account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Echtpost actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent change anything in my Echtpost account during a call?

No. This integration uses one action, which lists your templates. The agent reads the list and can note your choice for your team, but it does not create, edit or send anything in Echtpost.

What do I need to connect Echtpost?

You need an Echtpost account. Enter your own Echtpost credentials in the tool's settings, then sign in to the AgentCalls dashboard to link them to your agent. Integrations are included from the Growth plan.

Does this work during the call or after it?

During the call. Your agent can look up your templates while the caller is on the line and answer questions about them straight away.

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Put your agent to work with Echtpost.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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