Start free

Give your phone agent access to your Dpd2 sales and customer records.

Connect Dpd2 to your AgentCalls agent and it can look up purchases, customers and storefronts while it is on the phone. A caller asking about an order, a download or a subscription gets an answer from your Dpd2 account in the same call. Your agent reads the records it needs, so your team does not have to switch screens. Connect with your own Dpd2 credentials from its settings.

Start freeSee pricing

What your agent can do with Dpd2

  • Look up a customer's Dpd2 purchases by date range during a call
  • Check which storefronts your Dpd2 account runs and their details
  • List subscribers for a storefront to answer membership questions
  • Confirm customer records in Dpd2 before the agent takes a follow-up action
  • Verify that a Dpd2 webhook notification is genuine before acting on it

Dpd2 exposes 8 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a recent purchase

  1. Caller

    Hi, I bought a course pack from you last Tuesday but I never got the download link.

  2. Agent

    Sorry about that. Can I have the email address you used at checkout?

  3. Caller

    It's sam.rivera@gmail.com.

  4. Agent

    Thanks, Sam. I can see your purchase from Tuesday in Dpd2. I've resent the download link to that address now. It should arrive within a couple of minutes.

Subscriber checking membership status

  1. Caller

    I want to know if my annual music membership is still active. It was meant to renew in March.

  2. Agent

    Let me check. Which email is the membership under?

  3. Caller

    Priya.nair@outlook.co.uk.

  4. Agent

    Your subscription is active and renewed on the 14th of March. The next renewal is on the 14th of March next year, for £89.

Outbound call about a new storefront release

  1. Agent

    Hello, this is calling for Hollis Print Studio. Am I speaking with Marcus?

  2. Caller

    Yes, that's me.

  3. Agent

    We have a new ebook bundle live in our Dpd2 storefront this week. You bought our previous title, so I wanted you to hear about it first. Would you like me to email the link?

  4. Caller

    Yes, please send it to the same address.

How to connect Dpd2

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Dpd2

    From Integrations in the dashboard, choose Dpd2 and enter the connection details from your Dpd2 account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Dpd2 actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Related integrations

ShopifyE-commerce & paymentsShopify is an e-commerce platform. This toolkit is GraphQL-first for new Admin API automations while retaining legacy…StripeE-commerce & paymentsStripe offers online payment infrastructure, fraud prevention, and APIs enabling businesses to accept and manage…CoinbaseE-commerce & paymentsCoinbase is a platform for buying, selling, transferring, and storing cryptocurrency.Jungle ScoutE-commerce & paymentsJungle Scout assists Amazon sellers with product research, sales estimates, and competitive insights to optimize…NetsuiteE-commerce & paymentsNetSuite by Oracle is a cloud-based ERP suite that combines accounting, CRM, e-commerce, and inventory management for…Zoho InventoryE-commerce & paymentsZoho Inventory helps businesses track stock, manage orders, and sync inventory across multiple sales channels…

All E-commerce & payments integrations

Questions, answered.

Does the agent use Dpd2 during the call or after it?

Both. During a call your agent can look up purchases, customers and storefronts in real time. After the call it can record notes and follow-up actions, where your plan allows.

What do I need to connect Dpd2?

You need a Dpd2 account and your own Dpd2 credentials, which you copy from the tool's settings. Then sign in to the AgentCalls dashboard and add Dpd2 under Integrations.

Which plan includes Dpd2?

Integrations, including Dpd2, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Dpd2.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

Start freeSee pricing