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Connect DotSimple to your phone agent and manage social content by voice.

Connect DotSimple to AgentCalls and your agent can work with your social media workspace during a call. It can check which accounts are connected, look up media files, find tags, and review autoresponders. Callers get accurate answers about your content without waiting for a team member. Your agent only uses the actions you allow, and you can review every change in DotSimple.

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What your agent can do with Dotsimple

  • Check which social media accounts are connected before answering a question about posting
  • Look up a media file or tag by ID and read back its details during the call
  • Browse autoresponders and tell a caller what is currently set up
  • Create a new content tag with a name and color when a team member asks by phone
  • Remove tags or media files that you have confirmed are no longer needed

Dotsimple exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks which channels you post to

  1. Caller

    Hi, I'm a client of Harbor Coffee. Do you post our updates to Instagram and LinkedIn?

  2. Agent

    Let me check that for you. One moment, please.

  3. Agent

    Yes, Instagram and LinkedIn are both connected. Facebook is connected too, but it currently shows as needing a reconnection.

  4. Caller

    Thanks. Can you let Maya know Facebook needs attention?

  5. Agent

    I'll add a note for Maya now. She'll see it when she signs in.

Team member creates a tag by phone

  1. Caller

    It's Daniel from the Riverside Dental team. We're launching a whitening campaign. Can we add a tag for it?

  2. Agent

    Sure. What should the tag be called, and do you want a color?

  3. Caller

    Call it Whitening Spring, and use the teal color.

  4. Agent

    Done. The tag Whitening Spring is created in your workspace with a teal color. You can use it on your next posts.

Looking up a media file for a follow-up call

  1. Caller

    Hello, this is Priya from Bloom Studio. I need the details for the spring class photo we uploaded last week.

  2. Agent

    I can look that up. Do you have the file ID, or should I search the recent uploads?

  3. Caller

    Let's go with the recent uploads, it was the one from Tuesday.

  4. Agent

    I found it. It's a 4000 by 3000 JPEG, uploaded on Tuesday, and it's tagged Classes. Would you like me to read out the file name?

How to connect Dotsimple

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Dotsimple

    From Integrations in the dashboard, choose Dotsimple and enter the connection details from your Dotsimple account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Dotsimple actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with DotSimple during the call or after it?

Both. During a call, your agent can check accounts, look up media files and tags, and make changes you allow. Any actions it takes are logged so you can review them later in DotSimple.

What do I need to connect DotSimple?

You need a DotSimple account with your own credentials. Sign in to the AgentCalls dashboard, open the integrations page, and connect DotSimple from your DotSimple settings. It takes a few minutes.

Which plan includes this integration?

Integrations, including DotSimple, are included from the Growth plan. You can start on any plan and upgrade from the dashboard when you are ready.

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Put your agent to work with Dotsimple.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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