Start free

Send letters and postcards by US mail from your phone calls with DocuPost.

Connect DocuPost and your agent can send real letters and postcards through the U.S. Postal Service while it is on the phone. Confirm the recipient and the document, and the agent sends a printed PDF letter or a postcard with your front and back design. It is a simple way to follow up with a customer, send a quote or a reminder, or confirm an appointment on paper. Set it up once from the AgentCalls dashboard and your agent can use it on every call.

Start freeSee pricing

What your agent can do with DocuPost

  • Send a letter by U.S. mail with a PDF from your files during a call
  • Send a postcard with your own front and back design
  • Confirm the recipient name and address before anything is mailed
  • Use the same sender details across every letter and postcard
  • Available on the Growth plan and above

DocuPost exposes 3 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Quote follow-up by letter

  1. Caller

    Hi, I got your call last week about the kitchen remodel. Can you send the quote to me in writing?

  2. Agent

    Of course. Can I confirm your name and mailing address, please?

  3. Caller

    Sure, it's Maria Lopez, 418 Oak Ridge Drive, Austin, Texas 78704.

  4. Agent

    Thank you, Maria. I'm sending your quote as a letter now. You should receive it within a few business days.

Appointment reminder postcard

  1. Agent

    Hi, this is Riverside Dental calling about your cleaning on Thursday at 10 a.m. Are you still able to make it?

  2. Caller

    Actually I need to move it to next week.

  3. Agent

    No problem. I'll mail you a postcard with the new options and our office number so you have it on hand.

  4. Caller

    That works, thanks. Send it to 72 Harbor Lane, Tampa, Florida 33602.

Outbound reminder for an overdue invoice

  1. Agent

    Hello, I'm calling from Bright Path Accounting about invoice 2041 for 850 pounds, which is now 30 days past due.

  2. Caller

    Oh, I thought that was paid. Can you send me a copy?

  3. Agent

    Yes, I'll send the invoice to your address on file as a letter so you have the details. Is 14 Mill Road, Leeds still correct?

  4. Caller

    Yes, that's right.

How to connect DocuPost

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect DocuPost

    From Integrations in the dashboard, choose DocuPost and enter the connection details from your DocuPost account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the DocuPost actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Related integrations

NotionVerifiedProjects & tasksNotion centralizes notes, docs, wikis, and tasks in a unified workspace, letting teams build custom workflows for…Google DriveDocuments, notes & filesGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices, with robust…Google DocsDocuments, notes & filesGoogle Docs is a cloud-based word processor with real-time collaboration, version history, and integration with other…OneDriveDocuments, notes & filesOneDrive is Microsoft’s cloud storage solution enabling users to store, sync, and share files across devices, offering…DocuSignDocuments, notes & filesDocuSign provides eSignature and digital agreement solutions, enabling businesses to send, sign, track, and manage…Text to PDFDocuments, notes & filesConvert text to PDF

All Documents, notes & files integrations

Questions, answered.

Does DocuPost work during the call or after it?

Your agent can send a letter or postcard while the call is still happening, once you have confirmed the recipient and the document or design. Mail is then handled by the U.S. Postal Service on its normal schedule.

What do I need before I connect DocuPost?

You need an active DocuPost account. Enter your DocuPost credentials in the tool's settings from the AgentCalls dashboard, and your agent will use them on future calls.

Which plan includes DocuPost?

Integrations, including DocuPost, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with DocuPost.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

Start freeSee pricing