Dictionary Api

Give callers clear word definitions, spellings and pronunciations with Dictionary Api.

Connect Dictionary Api to your AgentCalls number and your agent can look up word definitions, phonetics and word origins while it talks. Useful for language schools, tutoring services, translation firms and any business where callers ask what a word means or how to say it. Your agent pulls the entry from your Dictionary Api account and reads back the meaning in plain language. Nothing is stored in the call transcript beyond what you already keep.

What your agent can do with Dictionary Api

  • Look up the definition and part of speech for a word a caller asks about
  • Read back phonetic spelling so callers hear how a word is pronounced
  • Share the word's origin when a caller wants background on a term
  • Answer follow-up questions about a term using the same lookup during the call

Dictionary Api exposes 1 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks for a definition during a tutoring inquiry

  1. Caller

    Hi, my daughter came across the word ephemeral in her reading. Can you tell me what it means?

  2. Agent

    Of course. Ephemeral is an adjective meaning lasting for a very short time. Would you like me to share how it is pronounced as well?

  3. Caller

    Yes, please. And do you offer sessions for vocabulary?

  4. Agent

    Yes, we do. Ephemeral is pronounced ih-FEM-er-ul. I can book a vocabulary session for her this Thursday at 4 pm if that works.

Language school checks a word and its origin

  1. Caller

    I am studying English at your school and I keep hearing the word serendipity. Where does it come from?

  2. Agent

    Serendipity comes from the word Serendip, an old name for Sri Lanka, and was coined by Horace Walpole in 1754. It means a happy discovery made by chance.

  3. Caller

    That is helpful. Can I enroll in your next conversation class?

  4. Agent

    Certainly. The next conversation class starts on Monday the 14th at 6:30 pm. Shall I reserve a place under your name?

Outbound follow-up after a lesson

  1. Agent

    Hello, this is the team at the language center calling for Maya. You asked about the meaning of resilient after your last lesson.

  2. Caller

    Yes, I did. Can you remind me what it means?

  3. Agent

    Resilient means able to recover quickly from difficulties. It is pronounced ri-ZIL-yent. Would you like to continue with the next unit on Friday at 10 am?

  4. Caller

    Friday at 10 works. Thank you.

How to connect Dictionary Api

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Dictionary Api

    From Integrations in the dashboard, choose Dictionary Api and enter the connection details from your Dictionary Api account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Dictionary Api actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent use Dictionary Api during the call or after it?

During the call. When a caller asks about a word, your agent looks up the definition, phonetics or origin in Dictionary Api and reads the answer back while the caller is still on the line.

What do I need to connect Dictionary Api?

You need your own Dictionary Api account. Sign in to the AgentCalls dashboard, open the Dictionary Api integration, and enter your credentials from the Dictionary Api settings page.

Which plan includes this integration?

Integrations are included from the Growth plan. Dictionary Api is available on Growth and higher plans.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Dictionary Api.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.