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Let your agent check Databricks data and manage apps during a call.

Connect Databricks to AgentCalls and your agent can look up information in your workspace while it is on the phone. It can check the status of a Databricks app, see who has access to it, and add team members to security groups so the right people can get in. Your agent works with the same permissions your Databricks account already has. You connect it with your own credentials from the Databricks settings, and you control which actions it can take.

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What your agent can do with Databricks

  • Check the status and configuration of a Databricks app while on a call
  • Look up who has access to an app and what permission level they hold
  • Add a user or group to a security group so they can get access
  • Confirm deployment progress and report it back to the caller
  • Work with any of the 410 Databricks actions your team selects

Databricks exposes 410 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Access request from a team member

  1. Caller

    Hi, this is Priya Nair from the analytics team. I need access to the sales dashboard app.

  2. Agent

    Hi Priya, I can help with that. Can you confirm your work email so I can find your account?

  3. Caller

    It's priya.nair@brightlane.co.

  4. Agent

    Thanks. I've added you to the Analytics Viewers security group. You should be able to open the sales dashboard app now.

Checking on a deployment

  1. Caller

    Can you tell me if the customer portal app finished deploying this morning?

  2. Agent

    Yes. The deployment for the customer portal finished at 9:42 AM and the app is running.

  3. Caller

    Great, who has permission to manage it?

  4. Agent

    Two people have manage access: Daniel Ortiz and the platform team group. Everyone else can use it.

Follow-up call about app access

  1. Agent

    Hello, this is the AgentCalls assistant calling for Marcus at Harbor Freight Logistics. I'm following up on the reporting app access you asked for.

  2. Caller

    Oh yes, did it go through?

  3. Agent

    It did. Your account now has use access to the reporting app. Would you like me to check anything else before we finish?

  4. Caller

    No, that's all. Thanks.

How to connect Databricks

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Databricks

    From Integrations in the dashboard, choose Databricks and enter the connection details from your Databricks account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Databricks actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with Databricks during the call or after it?

Both. During a call, your agent can look up app details, check permissions, and make changes such as adding a user to a group. It can also trigger follow-up tasks after the call ends.

What do I need to connect Databricks?

You need a Databricks account with the permissions you want the agent to use. Enter your own credentials from the Databricks settings in the AgentCalls dashboard. Only the actions you enable will be available to your agent.

Which plan includes this integration?

Integrations, including Databricks, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Databricks.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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