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Ask your agent about document extractions, status and results during a call.

Cradl AI turns invoices, forms and other documents into structured data. With AgentCalls, your agent can check on those jobs while a caller is on the line. It can list your agents and documents, look up whether an extraction run has finished, and read back the fields pulled from a specific document. Your team stays in control of which workspace and agents the agent can see. Connect Cradl AI in minutes using your own credentials from its settings.

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What your agent can do with Cradl AI

  • Look up a document by ID and read back its status and processing details
  • Check whether a recent extraction run is still processing or has finished
  • Read the extracted fields from a prediction and tell the caller what was captured
  • List your document-processing agents so the caller can ask which one handles a task
  • Find a document's file link so the agent can confirm which file was received

Cradl AI exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Customer asks if their invoice was processed

  1. Caller

    Hi, I sent in my supplier invoice on Monday. Has it gone through yet?

  2. Agent

    Let me check that for you. Can I have the invoice number or the name on the account?

  3. Caller

    It's invoice 4471 for Harbor Lane Supplies.

  4. Agent

    Thanks, Mr. Okafor. It was processed on Monday afternoon and all the fields were captured. The total is 2,380 dollars and it is waiting for approval.

Staff member checks an overnight batch

  1. Caller

    Did the overnight intake run finish? We were expecting about two hundred forms.

  2. Agent

    Checking the latest run for your intake agent now.

  3. Agent

    The run finished at 6:12 this morning. It processed 196 forms, and 4 need a manual review because the scan was unclear.

  4. Caller

    Okay, can you tell me which four?

  5. Agent

    I'll send the list to your inbox so you can open them directly.

Outbound follow-up on a pending extraction

  1. Agent

    Hello, this is a call from Greenfield Clinic. We are calling about the intake form you uploaded on Thursday.

  2. Caller

    Oh, yes. Is there a problem with it?

  3. Agent

    The form is almost complete, but the date of birth field could not be read. Could you confirm it for us?

  4. Caller

    Sure, it's March 14, 1982.

  5. Agent

    Thank you. I have added it to your record.

How to connect Cradl AI

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Cradl AI

    From Integrations in the dashboard, choose Cradl AI and enter the connection details from your Cradl AI account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Cradl AI actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Documents, notes & files integrations

Questions, answered.

Does the agent work during the call or only afterwards?

Both. During a call the agent can look up documents, runs and predictions and read back the results. It can also follow up after a call if you set up a task for it.

What do I need to connect Cradl AI?

You need an active Cradl AI account and its credentials from the settings in your Cradl AI workspace. Sign in to the AgentCalls dashboard, choose Cradl AI and enter your details.

Which plan includes this integration?

Integrations, including Cradl AI, are included from the Growth plan.

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Put your agent to work with Cradl AI.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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