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Give your phone agent live eBay product data, reviews and seller feedback.

Connect Countdown API to AgentCalls and your agent can look up eBay listings while it talks to a caller. Ask about a product, check its price and reviews, or see what a seller's feedback looks like before a customer decides. Your agent answers from live eBay data, not from memory. Connect your Countdown API account from the tools settings in your AgentCalls dashboard.

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What your agent can do with Countdown API

  • Look up eBay product details, prices and availability during a call
  • Summarise customer reviews and seller feedback for a caller
  • Run eBay search and autocomplete to find the right listing quickly
  • Queue batches of lookups on a schedule and review the results later

Countdown API exposes 25 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a listing

  1. Caller

    Hi, I'm looking at a Sony WH-1000XM5 headset on eBay. Is it still in stock?

  2. Agent

    Let me check that for you. Do you have the item number, or should I search for the listing?

  3. Caller

    I'll read you the item number. It's 325412908771.

  4. Agent

    Thanks. That listing is in stock at 189 pounds and ships from a UK seller with 99.6 percent positive feedback. Would you like me to send you the link?

Customer compares seller reviews

  1. Caller

    Before I buy a used Canon lens from this seller, are the reviews any good?

  2. Agent

    I'll pull up their feedback now. They have 4,812 ratings and 98.9 percent are positive.

  3. Caller

    What do recent buyers complain about?

  4. Agent

    Most recent comments mention fast shipping. Two mention a scratch on the lens hood, so you may want to ask for photos first.

Follow-up on a saved search

  1. Agent

    Hello, this is calling for Maya at Hollis Camera Repair. You asked us to watch for a used Nikon 50mm lens under 150 dollars. We found three new matches this morning.

  2. Caller

    Oh great, is one of them in good condition?

  3. Agent

    The best match is listed at 135 dollars with good condition and free returns. Should I book a time for you to look at it?

How to connect Countdown API

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Countdown API

    From Integrations in the dashboard, choose Countdown API and enter the connection details from your Countdown API account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Countdown API actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Countdown API during the call or after it?

Both. Your agent can look up live eBay data while a call is in progress, and it can also run scheduled batches of lookups that you review after the fact.

What do I need to connect Countdown API?

You need an active Countdown API account. Sign in to your AgentCalls dashboard, open tools settings, choose Countdown API and enter your own credentials.

Which AgentCalls plan includes this integration?

Tool integrations, including Countdown API, are included from the Growth plan.

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Put your agent to work with Countdown API.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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