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Productivity

Contentful Graphql

Let your phone agent look up Contentful content during a call, using the Contentful GraphQL tool.

Connect Contentful GraphQL to AgentCalls and your agent can run GraphQL queries against your published content while it is on the phone. Use it to answer questions about products, opening hours, pricing pages, or service details that live in your Contentful space. Your agent can run saved queries by hash, so common lookups stay fast and consistent. Connect with your own Contentful credentials from the tool's settings, and the agent only reads what your queries allow.

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What your agent can do with Contentful Graphql

  • Answer caller questions with live content from your Contentful space, such as product details or service descriptions
  • Run saved GraphQL queries by hash so frequent lookups stay fast and consistent across calls
  • Pull the latest published entries for the environment you choose, for example master or staging
  • Fetch structured fields like prices, availability notes, or location details to read back accurately during a call

Contentful Graphql exposes 2 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Price check on a product page

  1. Caller

    Hi, I'm calling about the Alpine Trail Jacket. How much is it right now?

  2. Agent

    Sure. The Alpine Trail Jacket is listed at 189 dollars, and the medium and large sizes are both in stock. Would you like me to note a size for you?

  3. Caller

    Medium, please. And is it waterproof?

  4. Agent

    Yes, it has a fully waterproof shell with taped seams. I have noted medium for you.

Opening hours for a branch

  1. Caller

    Are you open on Saturday at your Leeds branch?

  2. Agent

    The Leeds branch is open Saturday from 9 in the morning until 4 in the afternoon. It is closed on Sundays.

  3. Caller

    Perfect, I'll come by before lunch then.

Follow-up on a service package

  1. Agent

    Hello, this is calling from Dunmore Physio about the spring package you asked about. Is now a good time?

  2. Caller

    Yes, go ahead.

  3. Agent

    The spring package includes six sessions for 540 dollars, valid until the end of May. Would you like me to book the first session for Tuesday at 10?

  4. Caller

    Tuesday at 10 works. Thanks.

How to connect Contentful Graphql

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Contentful Graphql

    From Integrations in the dashboard, choose Contentful Graphql and enter the connection details from your Contentful Graphql account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Contentful Graphql actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Contentful during the call or after it?

During the call. Your agent runs GraphQL queries while the caller is on the line, then reads the answer back in plain language. It can also use the tool after a call to prepare follow-ups.

What do I need to connect Contentful GraphQL?

A Contentful account with your space details and credentials. Enter them in the tool's settings, then sign in to the AgentCalls dashboard to attach the connection to your agent. Integrations are included from the Growth plan.

Can the agent change content in Contentful?

The GraphQL Content API is read-only for delivery. Your agent retrieves published content and does not edit your entries.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Contentful Graphql.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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