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Let your agent handle social inbox and publishing tasks during calls with ContentStudio.

ContentStudio is a social media management platform for publishing, team collaboration, analytics and social inbox work. Connect your ContentStudio workspace to AgentCalls and your agent can look up posts, log notes on inbox conversations, add comments for your team and create campaigns while it talks to customers. Your team sees every update in ContentStudio as it happens. Connect with your own credentials from the ContentStudio settings, and keep control of what the agent can change.

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What your agent can do with ContentStudio

  • Add internal notes to Social Inbox conversations, with mentions for team members
  • Mark inbox items as done or pending, and archive or unarchive them in batches
  • Add collaboration comments and notes to posts so your team can follow up
  • Create named, color-coded campaigns in a workspace during a call
  • Add Facebook Group or Bluesky accounts to a workspace from the phone

ContentStudio exposes 72 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Customer asks about an earlier social message

  1. Caller

    Hi, I messaged your Instagram account on Monday about a delivery, and nobody has replied yet.

  2. Agent

    Thanks for calling, Sarah. I can see your conversation in our inbox. I've added a note for the team so someone picks it up today.

  3. Caller

    Great. Can you tell them it's urgent?

  4. Agent

    Done. I've marked it urgent in the note and mentioned Daniel, who handles deliveries. You should hear from him this afternoon.

Planning a summer campaign by phone

  1. Caller

    We want to start a summer sale campaign on social. Can you set that up?

  2. Agent

    Of course. What would you like to call it?

  3. Caller

    Call it Summer Splash, and make it orange.

  4. Agent

    I've created the Summer Splash campaign in your workspace in orange. Would you like me to add a comment for the design team on the first post?

Following up on a post comment

  1. Caller

    Hello, this is Priya from the marketing team. Did the launch post for the new tea blend get approved?

  2. Agent

    Hi Priya. The post is still waiting for review. I've added a comment on it and mentioned Tom, who approves posts.

  3. Caller

    Perfect, thanks. Please ask him to review it before Friday.

  4. Agent

    I've added that to the comment. Tom will see it in ContentStudio.

How to connect ContentStudio

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect ContentStudio

    From Integrations in the dashboard, choose ContentStudio and enter the connection details from your ContentStudio account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the ContentStudio actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with ContentStudio during the call or after it?

Both. Your agent can read and update ContentStudio while the caller is on the line, and it can also take actions after the call ends if you set that up.

What do I need to connect ContentStudio?

You need an account with ContentStudio. Then sign in to the AgentCalls dashboard and connect ContentStudio using your own credentials from the ContentStudio settings.

Which plan includes the ContentStudio integration?

Integrations are included from the Growth plan onward.

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Put your agent to work with ContentStudio.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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