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Take orders, check stock and manage your CloudCart store from a phone call.

Connect CloudCart and your agent can work with your online store while it talks to customers. It can look up products and prices, add items to a cart, create an order, and register a new customer when someone asks to open an account. It can also add categories and products to your catalog when you tell it what to list. Your store stays the source of truth, and every change happens in your CloudCart account.

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What your agent can do with Cloudcart

  • Look up products and variants, including sizes and options, and answer questions about them
  • Add items to a customer's cart and clear it when they want to start over
  • Create an order from a cart, with the customer's details and addresses
  • Register a new customer profile with validated name, email and password
  • Add categories, products, variants and variant options to your catalog

Cloudcart exposes 150 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

A customer places an order by phone

  1. Caller

    Hi, I'd like two of the medium navy hoodies, please.

  2. Agent

    Sure. I found the navy hoodie in medium at $48 each. I've added two to your cart. Should I send the order to your address on file?

  3. Caller

    Yes, please. Same address as last time.

  4. Agent

    Done. Your order is created and the total is $96 plus shipping. You'll get a confirmation by email.

Stock and price check

  1. Caller

    Do you still have the large canvas tote in stock?

  2. Agent

    Yes, we have the large canvas tote. It's $32 and there are 7 left in stock.

  3. Caller

    Great, can you add one to my cart? My email is sara.lindqvist@example.com.

  4. Agent

    I've added one large canvas tote to your cart. Would you like to check out now or keep shopping?

New customer and catalog update

  1. Caller

    I'm new here and want to open an account. My name is Tom Reyes and my email is tom.reyes@example.com.

  2. Agent

    Welcome, Tom. I'll set up your customer profile now. Please choose a password you'll remember.

  3. Caller

    Let's use a password I'll set in the email you send me.

  4. Agent

    Your account is created, Tom. You'll receive a link by email to finish setting your password.

How to connect Cloudcart

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Cloudcart

    From Integrations in the dashboard, choose Cloudcart and enter the connection details from your Cloudcart account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Cloudcart actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with CloudCart during the call or after it?

Both. During a call your agent can look up products, add items to a cart, create orders and register customers in real time. You can also use it to update your catalog when you need to.

What do I need to connect CloudCart?

You need an active CloudCart account. In the AgentCalls dashboard, sign in and connect your CloudCart account using the credentials from your CloudCart settings. Your agent then has access to the actions you allow.

Is the CloudCart integration included in my plan?

Integrations are included from the Growth plan. If you are on Starter, you can upgrade from your billing page in the AgentCalls dashboard.

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Put your agent to work with Cloudcart.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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