Inbound call from an existing prospect
- Caller
Hi, this is Dana Whitfield from Northline Logistics. I'm calling about the proposal we talked about last week.
- Agent
Hi Dana, let me pull up your file. I can see the proposal went out on Tuesday. Is there anything you'd like to change before your team reviews it?
- Caller
Can you push the start date to the first of next month?
- Agent
Done. I've updated the start date on the opportunity and added a note for your account manager. They'll confirm by email this afternoon.