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CRM & sales

Callpage

Turn website visitors into phone callbacks your agent handles, with Callpage.

Callpage captures leads the moment a visitor asks for a call back from your website. With Callpage connected to AgentCalls, your agent can look up your widgets and managers, check SMS and lead statistics, and pull the details it needs while it is on the phone with a caller. Your agent can confirm who handles a request, tell a caller where their request stands, and keep your Callpage records and your phone conversations in step. You connect Callpage once with your own credentials from its settings, and your agent works with the widgets and teams you already run.

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What your agent can do with Callpage

  • Look up a widget's configuration and confirm its details before a caller is connected
  • Tell a caller which manager is assigned to their request and whether that manager is available
  • Check SMS templates and send-out statistics for a widget during a call
  • Retrieve manager status counts to decide whether to offer a callback now or later
  • Confirm the users on your Callpage account so your agent routes calls to the right person

Callpage exposes 26 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound question about a callback request

  1. Caller

    Hi, I asked for a callback from your pricing page about an hour ago. Did anyone get that?

  2. Agent

    Thanks for calling. Let me check. I can see your request came through the pricing page widget. It was assigned to Daniel Brooks.

  3. Caller

    Okay, when will he call me?

  4. Agent

    Daniel is on another call right now, so he is first in line for the next slot. He should reach you within twenty minutes. Would you like me to note a preferred number?

Checking manager availability before a callback

  1. Caller

    Can someone talk to me this afternoon about the Harbor Dental booking widget?

  2. Agent

    Yes. Two managers are enabled on that widget right now, so we can connect you today. Would three o'clock work for you?

  3. Caller

    Three is good. Please make sure it is someone who knows the Saturday hours.

  4. Agent

    Understood. I have noted that, and the callback is booked for 3:00 p.m. Eastern. You will hear from us shortly before then.

Outbound follow-up on a lead from the website

  1. Agent

    Hello, this is calling from Brightline Roofing. You asked us to call you back about a roof inspection on Maple Street.

  2. Caller

    Yes, that's right. I was wondering how soon you could come out.

  3. Agent

    We have a crew free on Thursday morning. Shall I book you for 9:00 a.m., or would Friday suit you better?

  4. Caller

    Thursday at nine works.

  5. Agent

    Done. You will get a confirmation text shortly with the time and the crew's name. Thank you, and have a good day.

How to connect Callpage

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Callpage

    From Integrations in the dashboard, choose Callpage and enter the connection details from your Callpage account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Callpage actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the Callpage integration work during the call or after it?

Both. Your agent can look up Callpage information while a call is live, such as a widget's settings or who is assigned to a request. It can also use Callpage data to plan follow-ups after the call ends.

What do I need to connect Callpage?

You need an active Callpage account. Sign in to your AgentCalls dashboard, open the Callpage connection, and enter the credentials from your Callpage settings. Once connected, your agent can use the tool.

Which plan includes the Callpage integration?

Integrations, including Callpage, are included from the Growth plan.

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Put your agent to work with Callpage.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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