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HR & recruiting

Breathe HR

Let your phone agent check absences and update employee records during calls with Breathe HR.

Breathe HR keeps your employee records, absences and reviews in one place. Connect it to AgentCalls and your voice agent can work with that data while it talks to staff and candidates. It can confirm whether someone is on leave, look up who is on the rota for a given day, and log a new absence request so your team sees it straight away. Your people get answers without waiting for an HR inbox to open, and your records stay accurate without manual re-entry.

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What your agent can do with Breathe HR

  • Check whether an employee is currently on holiday, sick leave or another absence
  • Look up an employee's record to confirm role, start date or manager
  • Log a new absence or leave request from a phone call
  • Pull upcoming approved absences so the agent can answer scheduling questions
  • Add a note to an employee record after a call so HR has the full history

Breathe HR exposes 50 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Staff member reporting sick

  1. Caller

    Hi, it's Dan Okafor from the warehouse. I'm not well and won't be in today.

  2. Agent

    Sorry to hear that, Dan. I've logged a sick day for today in Breathe HR. Do you expect to be off for more than a couple of days?

  3. Caller

    Probably until Wednesday.

  4. Agent

    Got it. I've noted that you'll be off until Wednesday, and I've flagged it to your manager. Feel better soon.

Manager checking who is off next week

  1. Caller

    Can you tell me who's on leave next Monday? I need to plan the shift.

  2. Agent

    Two approved absences for Monday the 14th: Priya Nair on annual leave and Tom Reeves on a training day.

  3. Caller

    Thanks. Is Priya back the day after?

  4. Agent

    Yes, Priya returns on Tuesday the 15th.

Candidate asking about a start date

  1. Caller

    Hi, I was offered the sales role last week. When do I start, and who do I report to?

  2. Agent

    Congratulations. Your start date is Monday 3 March, and you'll report to Helen Brooks, the sales manager. Would you like me to send the onboarding pack to your email?

  3. Caller

    Yes please.

  4. Agent

    Done. It's on its way now.

How to connect Breathe HR

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Breathe HR

    From Integrations in the dashboard, choose Breathe HR and enter the connection details from your Breathe HR account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Breathe HR actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with Breathe HR during the call or afterwards?

Both. It can look up records and check absences while the caller is on the line, and it can log a request or add a note as soon as the call ends or during it.

What do I need to connect Breathe HR?

A Breathe HR account with the right access. Sign in from the AgentCalls dashboard, enter your Breathe HR credentials from its settings, and choose which actions the agent can use.

Which AgentCalls plan includes this integration?

Integrations, including Breathe HR, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Breathe HR.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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