Brandfetch

Give your agent Brandfetch: logos, colors and company details during the call.

Connect Brandfetch and your agent can look up a company's logo, brand colors and company details while it is on the phone. A caller asks for a vendor's name, and your agent confirms the right brand and sends a logo or details to the caller's email. Your agent can also turn a card statement label into a merchant name, so you know which vendor a charge came from. Setup takes a few minutes from your AgentCalls dashboard.

What your agent can do with Brandfetch

  • Look up a company's logo, colors and fonts by domain, name or ticker
  • Find the right brand from a partial name during a call
  • Identify the merchant behind a card statement label
  • Send a logo or company details to a caller by email after the call

Brandfetch exposes 7 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks which company a charge came from

  1. Caller

    I see a charge on my card that says SQ *HARBOR CAFE. What is that?

  2. Agent

    That label is from Harbor Cafe, a coffee shop in Denver. The charge is for a card payment processed through Square. Do you want me to send you the business details?

  3. Caller

    Yes, please. Send it to my email.

  4. Agent

    Done. I have sent the details to the email on your account.

Designer requests a client logo

  1. Caller

    Hi, I need the logo for Northwind Traders for a proposal due today.

  2. Agent

    Sure. I found the Northwind Traders brand on northwindtraders.com. Do you want the full logo or just the icon?

  3. Caller

    Full logo, light background, please.

  4. Agent

    Got it. I am sending the light-theme logo to your email now. It should arrive in a minute.

Vendor follow-up with brand details

  1. Agent

    Hello, this is calling from Bright Path Studio about your order for branded mugs. Are you still reviewing the color palette?

  2. Caller

    Yes, we are checking the brand colors for Lumen Outdoors.

  3. Agent

    I can confirm the primary colors on file for Lumen Outdoors. Would you like me to email the full color set to you today?

  4. Caller

    Yes, that would help. Thanks.

How to connect Brandfetch

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Brandfetch

    From Integrations in the dashboard, choose Brandfetch and enter the connection details from your Brandfetch account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Brandfetch actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent use Brandfetch during the call or after it?

During the call. Your agent can look up logos, colors and company details while the caller is on the line, and it can send results by email once the call ends.

What do I need to connect Brandfetch?

A Brandfetch account and its credentials. Enter them in the Brandfetch settings in your AgentCalls dashboard. The connection takes a few minutes and you can change or remove it at any time.

Is Brandfetch included in my plan?

Integrations are included from the Growth plan. Brandfetch works on any plan that includes integrations.

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Put your agent to work with Brandfetch.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.