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Let your agent check Bonsai cluster status and search capacity during a call.

Bonsai hosts Elasticsearch and OpenSearch clusters for your product. With AgentCalls connected to Bonsai, your agent can look up cluster details and status, and check which regions and server groups are available to your account. It can answer a customer's or on-call engineer's question on the phone without anyone opening the dashboard. Connect Bonsai with your own credentials from its settings, and your agent works within the access you grant.

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What your agent can do with Bonsai

  • Look up a Bonsai cluster's configuration and current status by its slug
  • Read back cluster details to a caller in plain language during the call
  • List the spaces and geographic regions available to your Bonsai account
  • Confirm a space's details before a new cluster is provisioned

Bonsai exposes 3 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

On-call status check

  1. Caller

    Hi, this is Dan from the platform team. Can you check whether the orders search cluster is healthy?

  2. Agent

    Sure, Dan. Let me pull up the orders-search cluster now.

  3. Agent

    It's running, with status healthy. It's on the us-east-1 space and configured for the production plan.

  4. Caller

    Great, thanks. That's all I needed.

Regions for a new customer

  1. Caller

    We're onboarding a client in Europe and need a search cluster there. Which regions can we use?

  2. Agent

    Your account has spaces available in several regions. Let me list them for you.

  3. Agent

    You have spaces in us-east-1, us-west-2 and eu-west-1. The eu-west-1 space is the one that fits the European client.

  4. Caller

    Perfect. Please send me the details for that space by email.

Follow-up before provisioning

  1. Agent

    Hi Sara, this is the AgentCalls assistant for Northwind Labs. I'm calling about the new cluster request for your reporting search.

  2. Caller

    Yes, we're ready. Can you confirm the space path first?

  3. Agent

    Of course. The path is omc/bonsai/eu-west-1/common. It's active and has room for a new cluster.

  4. Caller

    Good. Go ahead and set it up, and I'll confirm the plan tomorrow.

How to connect Bonsai

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Bonsai

    From Integrations in the dashboard, choose Bonsai and enter the connection details from your Bonsai account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Bonsai actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does this work during the call or after it?

Your agent looks up Bonsai details while the call is live, so the caller gets an answer in the same conversation. It can also use the same lookups for follow-up calls.

What do I need to connect Bonsai?

You need a Bonsai account and your own credentials from Bonsai's settings. Sign in from the AgentCalls dashboard and add the connection under tools. Integrations are included from the Growth plan.

Can my agent change or delete clusters through Bonsai?

The integration includes read actions: cluster details, spaces and space details. Your agent uses them to answer questions, not to change your clusters.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Bonsai.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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