Bettercontact

Find and verify work emails and direct phone numbers for your callers, live on the call.

Connect Bettercontact to your AgentCalls agent and it can look up contact details during a call. It can check credits, search for new prospects by job title and company size, and enrich a lead with a verified work email and direct phone number using a waterfall of data providers. Your agent can then confirm a lead's details, hand a warm contact to your team, and log the result, so every call starts with accurate data.

What your agent can do with Bettercontact

  • Enrich a lead with a verified work email and direct phone number during the call
  • Search for prospects by job title, seniority, department, industry and company size
  • Check the status of an enrichment request and read back the contact details
  • Check your remaining Bettercontact credits before running a larger lookup

Bettercontact exposes 5 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound lead with a missing phone number

  1. Caller

    Hi, I'm Dana Whitfield from Northline Logistics. I downloaded your fleet guide last week and I'd like someone to call me back.

  2. Agent

    Thanks, Dana. Can I confirm your work email so we reach the right person?

  3. Caller

    It's dana.whitfield@northlinelogistics.com.

  4. Agent

    Got it. I've checked that address and found a direct line ending in 4417. Is that the best number for you, or should we use another?

  5. Caller

    That one's fine. Can someone call tomorrow morning?

  6. Agent

    Yes, I've booked a callback for 9:30 tomorrow with our sales team.

Qualifying a prospect before a demo

  1. Caller

    We're a 120-person property management firm in Austin. Do you work with operations directors?

  2. Agent

    We do. Let me look for operations directors at property management companies in Austin with 100 to 250 employees.

  3. Agent

    I found 38 matching leads. I'll send the list to your team and add the most senior three to your pipeline for today.

  4. Caller

    Perfect. Please make sure Maria Lopez is on that list.

  5. Agent

    Maria Lopez, Director of Operations, is at the top of the list with a verified work email. I've added her.

Outbound follow-up on an enriched contact

  1. Agent

    Good afternoon, this is calling for Ahmed Raza at Crestview Dental. Is this Ahmed?

  2. Caller

    Yes, speaking.

  3. Agent

    Thanks for your time. We were checking the phone number on your practice profile, and I wanted to make sure the 0161 line is still your main contact number.

  4. Caller

    It is. Actually, I'd rather you email me the details first.

  5. Agent

    Of course. I'll send the summary to ahmed.raza@crestviewdental.co.uk and the call notes to your account manager today.

How to connect Bettercontact

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Bettercontact

    From Integrations in the dashboard, choose Bettercontact and enter the connection details from your Bettercontact account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Bettercontact actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does this work during the call or after it?

Both. Your agent can enrich a lead or check results while the caller is on the line, and it can also run lookups after a call as part of follow-up.

What do I need to connect Bettercontact?

You need your own Bettercontact account. Copy your credentials from the Bettercontact settings and add them in the AgentCalls dashboard under Integrations. You do not need technical setup.

Which AgentCalls plan includes this integration?

Tool integrations, including Bettercontact, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Bettercontact.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.