Inbound lead with a missing phone number
- Caller
Hi, I'm Dana Whitfield from Northline Logistics. I downloaded your fleet guide last week and I'd like someone to call me back.
- Agent
Thanks, Dana. Can I confirm your work email so we reach the right person?
- Caller
It's dana.whitfield@northlinelogistics.com.
- Agent
Got it. I've checked that address and found a direct line ending in 4417. Is that the best number for you, or should we use another?
- Caller
That one's fine. Can someone call tomorrow morning?
- Agent
Yes, I've booked a callback for 9:30 tomorrow with our sales team.