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Let your phone agent check Best Buy products, prices, stores and reviews during calls.

Connect Bestbuy to your AgentCalls agent and it can answer product questions while the caller is on the line. Your agent can look up a product by SKU, check its details and reviews, find the nearest Best Buy store and its hours, and browse categories. Use it to tell customers what is in stock, compare options, and point them to the right store without transferring the call.

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What your agent can do with Bestbuy

  • Look up a product by SKU and read its specs and price
  • Search product listings by category, with sorting by price
  • Read customer reviews and ratings for a product
  • Find nearby Best Buy stores and share hours and address
  • Browse Best Buy categories to guide callers to the right product

Bestbuy exposes 8 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a laptop price

  1. Caller

    Hi, I'm looking at the Dell XPS 13 with SKU 6535800. Is it still around 1,100 dollars?

  2. Agent

    Let me check that for you. The 13-inch model is listed at 1,099 dollars right now, with 16 gigabytes of memory and a 512 gigabyte drive.

  3. Caller

    Okay, and what are people saying about it?

  4. Agent

    It has a 4.6 star average from over 300 reviews. Most people mention the battery life and the screen.

Caller wants the nearest store open today

  1. Caller

    Do you know where the closest Best Buy is to zip code 75201?

  2. Agent

    The nearest store is in Dallas, about 4 miles from that zip code. It is open today until 9 pm.

  3. Caller

    Great, can you tell me the address?

  4. Agent

    It is on North Central Expressway. I can text the address and hours to this number if you like.

Caller asks for TV options under a budget

  1. Caller

    I want a 55-inch TV under 600 dollars. What do you have in the TV category?

  2. Agent

    I can show you the TVs sorted by lowest price. The top result is a 55-inch LED model at 449 dollars with a 4.4 star rating.

  3. Caller

    That sounds good. Is it in stock at the Austin store?

  4. Agent

    I can check the Austin store for you. Would you like me to hold one for pickup?

How to connect Bestbuy

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Bestbuy

    From Integrations in the dashboard, choose Bestbuy and enter the connection details from your Bestbuy account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Bestbuy actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after?

Your agent uses Bestbuy during the call, so it can answer product, price, review and store questions in real time. It can also use the same data for follow-up messages.

What do I need to connect Bestbuy?

You need an account with Best Buy's developer tools and your own credentials from its settings. Add them in the AgentCalls dashboard under Tools, then sign in to confirm the connection.

Which plan includes Bestbuy?

Tool integrations, including Bestbuy, are included from the Growth plan.

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Put your agent to work with Bestbuy.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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