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Spreadsheets & databases

Azure Monitor Activity Log

Let your phone agent check Azure Activity Log events while you talk to customers.

Azure Monitor Activity Log records who did what in your Azure subscription and when. With AgentCalls and Azure Monitor Activity Log connected, your agent can look up recent events on a caller's behalf, check whether a change was made, and read back the event categories Azure recognizes. Connect your Microsoft account once from the AgentCalls dashboard, choose the subscription to work with, and your agent can answer questions about that subscription during the call.

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What your agent can do with Azure Monitor Activity Log

  • Look up Activity Log events for a specific UTC time range in your chosen subscription
  • Confirm whether a resource was changed, restarted or deleted, and when
  • Read back Azure event categories with their localized labels
  • Pass a short summary of recent activity to your team after the call

Azure Monitor Activity Log exposes 2 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Client asks whether a change was made overnight

  1. Caller

    Hi, our web app went down this morning. Did anyone change anything in our Azure subscription last night?

  2. Agent

    I can check that for you. Can I have the time window you're interested in?

  3. Caller

    Between 10 pm and 6 am UK time.

  4. Agent

    Thanks. I found two write events in that window: a configuration update to the App Service at 11:42 pm, and a restart at 12:05 am. I've sent the details to your team's email.

Operations manager checks recent resource deletions

  1. Caller

    Hello, I need to know whether any storage accounts were deleted this week.

  2. Agent

    I'll look through the Activity Log for this week. One moment.

  3. Agent

    There was one delete event on Tuesday at 3:18 pm Gulf time, for a storage account in the staging resource group. No other deletions were recorded this week.

  4. Caller

    Great, that's the one we planned to remove. Thanks.

Account manager asks for a follow-up summary

  1. Agent

    Hi Sarah, this is calling from your provider. I'm following up on the activity we reviewed yesterday across your subscription.

  2. Caller

    Yes, we're still looking into the restart. Can you send me the full list?

  3. Agent

    Of course. I'll send the event list and the categories it falls under to your email by the end of the day.

How to connect Azure Monitor Activity Log

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Azure Monitor Activity Log

    From Integrations in the dashboard, choose Azure Monitor Activity Log and enter the connection details from your Azure Monitor Activity Log account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Azure Monitor Activity Log actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent check Activity Log during the call or after it?

Both. During a call, your agent can look up events in the time range the caller asks about and read back what it finds. It can also send a summary to your team after the call.

What do I need to connect Azure Monitor Activity Log?

A Microsoft account with access to the Azure subscription you want to monitor. Sign in from the AgentCalls dashboard, choose the subscription, and approve access. No other setup is needed.

Which plan includes this integration?

Integrations are included from the Growth plan. Azure Monitor Activity Log is available on Growth and above.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Azure Monitor Activity Log.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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