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HR & recruiting

Async Interview

Let your agent check Async Interview jobs and manage hiring pipelines by phone.

Async Interview lets candidates answer recorded questions on their own schedule. With AgentCalls, your agent can look up your open interview jobs during a call, update job details when a role changes, and remove a job once you have reviewed the responses. Hiring managers stay in control of what gets changed, and the agent handles the routine questions that otherwise interrupt your day.

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What your agent can do with Async Interview

  • List your current interview jobs when a candidate or hiring manager asks what roles are open
  • Update job details such as title, description or questions after a role changes
  • Remove a job once responses have been reviewed and the position is closed
  • Answer routine recruiting questions by phone using your live job list

Async Interview exposes 4 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Candidate asks about an open role

  1. Caller

    Hi, I saw a warehouse coordinator role on your site. Is it still open?

  2. Agent

    Let me check. Yes, the Warehouse Coordinator interview is open. Candidates record answers to five questions, usually in about fifteen minutes. Would you like me to send you the link?

  3. Caller

    Yes please, send it to my email.

  4. Agent

    Done. The link is on its way to the address you gave me. Good luck with the interview.

Hiring manager updates a job

  1. Caller

    This is Dana Morales. I need to change the Sales Associate interview to add a question about weekend availability.

  2. Agent

    Sure, Dana. I have the Sales Associate job open. What should the new question say?

  3. Caller

    Are you available to work Saturdays and Sundays?

  4. Agent

    Got it. I have added that question to the Sales Associate interview. Candidates will see it on their next recording.

Closing a filled position

  1. Caller

    Hi, it's Omar from the front desk. We filled the receptionist role on Friday. Can you take that interview down?

  2. Agent

    Thanks, Omar. Just to confirm, you want to permanently delete the Receptionist interview job, including its responses?

  3. Caller

    Yes, we already reviewed everyone.

  4. Agent

    The Receptionist job has been deleted. Anything else I can help you with today?

How to connect Async Interview

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Async Interview

    From Integrations in the dashboard, choose Async Interview and enter the connection details from your Async Interview account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Async Interview actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with Async Interview during the call or only afterwards?

Your agent works during the call. When a caller asks about an open role or wants a job changed, the agent looks up or updates the job in Async Interview while you are on the line, and confirms the result in the conversation.

What do I need to connect Async Interview?

You need an Async Interview account. Sign in to your AgentCalls dashboard, open the integrations section, choose Async Interview and connect it with your own credentials from the tool's settings.

Which AgentCalls plan includes this integration?

Integrations, including Async Interview, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Async Interview.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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