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Give your phone agent live Amazon product data: price, rank and reviews, during the call.

ASIN Data API gives your agent access to Amazon product data, including price, sales rank, reviews and more. When a caller asks about a product, your agent can look up the ASIN and answer with current figures instead of taking a message. Connect your ASIN Data API account once from the AgentCalls dashboard, and your agent can use it on live calls. Useful for resellers, Amazon sellers and small e-commerce teams who get the same product questions every day.

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What your agent can do with ASIN Data API

  • Look up current price and sales rank for an ASIN while the caller is on the line
  • Read review counts and ratings to answer product comparison questions
  • Manage saved product collections, such as clearing outdated entries from a watchlist
  • List tracked requests in a collection so the agent can report what is being monitored
  • Send a callback summary to your team after an unusual price or rank question

ASIN Data API exposes 6 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Price check from a reseller

  1. Caller

    Hi, I'm calling about the Anker 737 charger, ASIN B09MMKJFYS. What's it selling for on Amazon right now?

  2. Agent

    Let me check that for you. The current listed price is $64.99, and the sales rank in Electronics is around 1,200.

  3. Caller

    Okay, and how many reviews does it have?

  4. Agent

    It has about 18,400 ratings with an average of 4.6 stars. Would you like me to send this to your team?

Watchlist cleanup

  1. Caller

    This is Dana from Northline Supplies. We want to remove a few old products from our tracking list.

  2. Agent

    Sure. Which collection should I update, and which ASINs should I remove?

  3. Caller

    The Spring Clearance collection. Remove B0C1X7LQ2M and B0B4ZK9R1P.

  4. Agent

    Done. Both items are removed from Spring Clearance. There are 14 products still being tracked in that collection.

Follow-up on a product question

  1. Caller

    Hello, Marcus here. Can you tell me how many requests we have pending in the Q3 Monitoring collection?

  2. Agent

    Yes. Q3 Monitoring has 22 tracked requests. The most recent one was added this morning for a kitchen scale.

  3. Caller

    Perfect. Please send me the full list by email.

  4. Agent

    I'll send the list to your team inbox within the hour, Marcus. Anything else I can check for you?

How to connect ASIN Data API

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect ASIN Data API

    From Integrations in the dashboard, choose ASIN Data API and enter the connection details from your ASIN Data API account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the ASIN Data API actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use ASIN Data API during the call or only after?

During the call. When a caller asks about a product, your agent can look up current data and answer while they are still on the line. It can also use the tool for follow-ups after the call.

What do I need to connect ASIN Data API?

An ASIN Data API account. Enter your credentials from the tool's settings into the AgentCalls dashboard, under Integrations. Once connected, your agent can use the actions on your behalf.

Which plan includes this integration?

Integrations are included from the Growth plan. You can connect ASIN Data API on Growth or any higher plan.

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Put your agent to work with ASIN Data API.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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