Are.na

Connect Are.na so your agent can find and save your research during calls.

Are.na is where creative teams collect images, links, and notes into channels. Connect your Are.na account and your agent can look up what you have saved, read a block or channel on request, and add new items to the right channel while you talk. A caller asking for a reference can get an answer in seconds, and a note from a call can be filed without you touching a keyboard.

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What your agent can do with Are.na

Look up a channel or block by name and read its contents to a caller
Create a new channel for a project or client during a call
Add an existing block to one or more target channels without duplicating it
Check your Are.na activity feed and summarize recent additions
Confirm your identity and account details before sharing anything

Are.na exposes 10 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

A client asks for moodboard references

Caller
Hi, this is Dana from Northline Studio. Can you send me the latest references in our Lobby Refresh channel?
Agent
Sure, Dana. The Lobby Refresh channel has 23 items. The most recent are three warm oak lounge chairs and a set of terrazzo tile samples. Do you want me to email you the link?
Caller
Yes please, and add the tile samples to the shortlist channel too.
Agent
Done. The tile samples are now in both Lobby Refresh and Shortlist, and the link is on its way to dana@northline.studio.

Starting a new project from a phone call

Caller
We just signed the Carter Dental job. Can you set up a channel for it?
Agent
Of course. What should I call it?
Caller
Carter Dental Clinic Rebrand.
Agent
I have created a closed channel named Carter Dental Clinic Rebrand. Only you can see it until you open it up. Anything else?

A quick check on what was saved this week

Caller
What did the team add to Are.na this week?
Agent
Your feed shows 14 additions since Monday. Most are from Priya, including eight images for the spring campaign and two articles on color contrast.
Caller
Good. Put the color contrast articles in the Accessibility channel.
Agent
Both articles are now in Accessibility. Would you like a summary sent to your inbox?

How to connect Are.na

1
Create your agent
Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.
2
Connect Are.na
From Integrations in the dashboard, choose Are.na and enter the connection details from your Are.na account settings.
3
Choose the actions
In the agent editor, enable the Are.na actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Documents, notes & files integrations

Questions, answered.

Does it work during the call or after it?

Both. Your agent can look up channels, read blocks, and add items while the caller is on the line. It can also act after a call, such as filing a note or sending a summary once the conversation ends.

What do I need to connect Are.na?

You need an Are.na account and the credentials that allow access, which you create in Are.na's settings. Then sign in to your AgentCalls dashboard and connect the tool. Integrations are included from the Growth plan.

Can the agent delete anything from Are.na?

Deleting channels is possible in Are.na, but you decide which actions your agent is allowed to perform. Deletion cannot be undone, so you can keep that action turned off.

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Put your agent to work with Are.na.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.