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CRM & sales

ApexVerify

Check and clean your email and phone lists with ApexVerify, by your agent on the phone.

ApexVerify validates and normalizes email addresses and phone numbers, one at a time or in batches. Connect your ApexVerify account to AgentCalls and your agent can check a contact during a call, look up the status of a batch, or confirm how many credits you have left. Your team gets cleaner contact data without leaving the phone.

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What your agent can do with ApexVerify

  • Check a single email address or phone number during a live call
  • Check your available email and phone verification credits before a batch runs
  • Look up the status and statistics of a verification batch
  • Export finished batch results to share with your sales team
  • Normalize a list of phone numbers or emails into a consistent format

ApexVerify exposes 10 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Confirming a lead's email before a follow-up

  1. Caller

    Hi, I filled in your form last week. I want to make sure you have my right email address.

  2. Agent

    Thanks for calling. Can you read me the address you want us to use?

  3. Caller

    It's dana.reyes at brightbake dot co.

  4. Agent

    Thanks, Dana. I've checked it and it looks valid. I've saved it to your record, so the team will email you from that address.

Checking on a list upload

  1. Caller

    We uploaded our trade show list yesterday. Has the cleaning finished?

  2. Agent

    Let me look at that batch for you. It's complete, with 2,340 records checked.

  3. Caller

    How many were invalid?

  4. Agent

    There were 187 invalid emails and 42 phone numbers that didn't pass. I can send you the results file to download.

Confirming credits before a large verification

  1. Caller

    We want to run our Q3 list through verification. Do we have enough credits?

  2. Agent

    Your account has 5,000 email credits and 800 phone credits left. The Q3 batch needs about 4,200 email credits, so you're covered.

  3. Caller

    Great, please start it tomorrow morning.

  4. Agent

    Understood. I'll note the batch and confirm with you before it starts.

How to connect ApexVerify

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect ApexVerify

    From Integrations in the dashboard, choose ApexVerify and enter the connection details from your ApexVerify account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the ApexVerify actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent check contacts during the call, or only afterwards?

Both. During a call your agent can verify a single email address or phone number and read the result back. For batches, it can check status, credits and results while you are on the phone.

What do I need to connect ApexVerify?

You need an ApexVerify account and its credentials. Sign in to the AgentCalls dashboard, open Integrations, choose ApexVerify, and enter your credentials from the ApexVerify settings page.

Which plan includes this integration?

Integrations, including ApexVerify, are included from the Growth plan.

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Put your agent to work with ApexVerify.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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