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Let your phone agent look up and log records in AnyDB during every call.

AnyDB keeps your customer records, files and workflows in one shared place. Connect your AnyDB team and your agent can search records, read details, and create new entries while it is on the phone. Callers get answers from your real data, and every conversation can be logged where your team already works. Your agent can also duplicate records for repeat jobs and clean up entries you no longer need, with explicit confirmation.

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What your agent can do with AnyDB

  • Search your AnyDB records by keyword and read the details back to the caller
  • Create a new record during the call with the caller's name, notes and status
  • Copy an existing record and its child records for repeat orders or projects
  • Browse databases and records by team, parent or template
  • Remove a record permanently only after a clear confirmation from you

AnyDB exposes 9 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Checking a customer's order status

  1. Caller

    Hi, I'm calling about my order for the oak dining table. Is it ready yet?

  2. Agent

    Sure, can I have the name on the order?

  3. Caller

    It's Daniel Reyes.

  4. Agent

    Thanks, Daniel. Your table is in the finishing stage and is due to ship on Thursday, the 14th. I've added a note to your record that you called today.

Booking a new client intake

  1. Caller

    I'd like to start a new project with you. Do you have anyone free next week?

  2. Agent

    We do. Can I take your name and a phone number so we can set you up?

  3. Caller

    Priya Shah, and 020 7946 0182.

  4. Agent

    Got it, Priya. I've created your new client record in the intake database with your contact details and a request for a consultation on Tuesday at 10 a.m. Someone from our team will confirm by email.

Repeat order follow-up

  1. Agent

    Hi Marcus, this is the team at Riverside Print calling about your quarterly brochure run.

  2. Caller

    Oh good, I was going to call you. Can you set up the same job as last time?

  3. Agent

    Yes. I've copied last quarter's brochure record with its specs and attached files, and set the new quantity to 2,000 copies. Shall I confirm the same delivery address?

  4. Caller

    Yes, same address. Thanks.

How to connect AnyDB

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect AnyDB

    From Integrations in the dashboard, choose AnyDB and enter the connection details from your AnyDB account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the AnyDB actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does this work during the call or after it?

Both. Your agent can search, read and create AnyDB records while the caller is on the line, and it can also log call notes after the call ends.

What do I need to connect AnyDB?

You need an AnyDB account with access to the team and databases you want the agent to use. Sign in to your AgentCalls dashboard, choose AnyDB, and connect it with your credentials from the AnyDB settings.

Which plan includes this integration?

Tool integrations, including AnyDB, are included from the Growth plan onward.

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Put your agent to work with AnyDB.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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