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AccuWeather

Give callers current weather and forecasts for any location, straight from AccuWeather.

Connect your AccuWeather account and your agent can answer weather questions during a call. It looks up current conditions, hourly and daily forecasts, and severe weather alerts for any city or location you serve. It can also check precipitation timing and lifestyle indices, such as UV or driving conditions. Your agent uses the location and date the caller gives, then reads back a short, plain answer.

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What your agent can do with AccuWeather

  • Read current conditions and temperature for any city or location key
  • Share hourly forecasts for the next 1 to 120 hours and daily forecasts up to 15 days
  • Warn callers about active severe weather alerts for their area
  • Answer rain and snow timing questions with precipitation forecasts
  • Check lifestyle indices such as UV, pollen and driving conditions before a job or delivery

AccuWeather exposes 41 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Rescheduling a roof inspection

  1. Caller

    Hi, I booked a roof inspection for Thursday at our Denver office. Is it going to rain that day?

  2. Agent

    Let me check the forecast for Denver on Thursday. It looks mostly dry in the morning, with a 70 percent chance of rain after 2 PM.

  3. Caller

    Okay, can we move it to Thursday morning instead?

  4. Agent

    Of course. I can book the inspection for 9 AM on Thursday. Would you like the same technician?

Checking conditions for a delivery

  1. Caller

    We have a refrigerated delivery going to Manchester tomorrow. Any weather warnings I should know about?

  2. Agent

    I'm checking the active alerts for Manchester now. There is a yellow wind warning from 6 PM tomorrow until midnight.

  3. Caller

    Thanks. Should we send the van earlier?

  4. Agent

    The forecast is calm until 5 PM, so sending it before 4 PM would avoid the worst of the wind. I can note that on the delivery order for your dispatcher.

Outbound reminder for an outdoor event

  1. Agent

    Hello, this is calling from Harbor Tours with a quick update for Saturday's boat trip. The forecast in Dubai shows clear skies and a light breeze.

  2. Caller

    Good to know. What time is the high temperature expected?

  3. Agent

    The high is expected around 2 PM, near 36 degrees. We recommend bringing water and sunscreen. Would you like me to add that to your booking?

How to connect AccuWeather

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect AccuWeather

    From Integrations in the dashboard, choose AccuWeather and enter the connection details from your AccuWeather account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the AccuWeather actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent check the weather during the call or after it?

During the call. When a caller asks about the weather, your agent looks up the latest conditions or forecast for the location they name and answers right away.

What do I need to connect AccuWeather?

An AccuWeather account with its own credentials. Sign in to the AgentCalls dashboard, open Tools, choose AccuWeather, and enter your credentials from the AccuWeather settings.

Which plan includes this integration?

Tool integrations, including AccuWeather, are included from the Growth plan.

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Put your agent to work with AccuWeather.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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