Zyte API status and scraping health, checked live during your calls.

Connect Zyte API to AgentCalls and your agent can answer questions about the service during a call. It reads the current status summary, open incidents, scheduled maintenance and component health, so your team can tell a customer whether a scraping job is likely affected by an outage. Your agent reports what is known and offers to send a summary by text or email afterward. Connect with your own Zyte credentials from the Zyte settings page.

What your agent can do with Zyte Api

  • Check the overall Zyte API status before answering a call about failed or slow jobs
  • Read open incidents and tell callers which components are affected
  • Look up upcoming scheduled maintenance windows and their start times
  • Report the health of individual Zyte API components on request
  • Send a short status summary to a team member by text or email after the call

Zyte Api exposes 7 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Customer asks about failing scrape jobs

  1. Caller

    Hi, our product price scrapes have been failing since this morning. Is something wrong on your side?

  2. Agent

    Let me check the current status for you. One moment, please.

  3. Agent

    There is an open incident on the Zyte API for elevated error rates on extraction requests. The team is working on it. It was posted about forty minutes ago.

  4. Caller

    Okay, so it's not our code. How long will it take?

  5. Agent

    The incident has no estimated fix time yet. I can text you the incident link so you can follow updates, and I can flag your account for a callback from our support team. Which number should I use?

Planning around a maintenance window

  1. Caller

    We run a large crawl every Thursday night. Is anything scheduled for maintenance this week?

  2. Agent

    Let me look at the upcoming maintenance schedule.

  3. Agent

    There is one scheduled maintenance window this Thursday from 22:00 to 23:30 UTC, affecting the extraction service. Your crawl would overlap with it by about thirty minutes.

  4. Caller

    Can you move the reminder to my team email so we can shift the start time?

  5. Agent

    Yes. I will send the maintenance details to ops@brightsignlabs.com now and copy you on the text as well.

Proactive status check from the team

  1. Agent

    Hello, this is the AgentCalls assistant for Northfield Data. I am calling to share today's Zyte API status before your morning crawl starts.

  2. Caller

    Thanks. Anything we should know about?

  3. Agent

    All components are reporting operational. There are no unresolved incidents, and no maintenance is planned for the next twenty-four hours.

  4. Caller

    Good. Please send a quick summary to our on-call channel.

  5. Agent

    Done. I have sent the status summary by email to oncall@northfielddata.com. Have a good morning.

How to connect Zyte Api

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Zyte Api

    From Integrations in the dashboard, choose Zyte Api and enter the connection details from your Zyte Api account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Zyte Api actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent check Zyte status during the call or after?

During the call. When a caller asks about service health, your agent reads the live status summary, incidents and maintenance schedule from Zyte, then answers in the same conversation. It can also send a follow-up summary afterward.

What do I need to connect Zyte API?

Your Zyte account credentials, available from the Zyte settings page. Sign in to the AgentCalls dashboard, choose Zyte API under tools, and enter your credentials. Integrations are included from the Growth plan.

Can the agent start or change scraping jobs through Zyte?

This integration reads service status only. It reports incidents, components and maintenance windows. It does not start, stop or change your scraping jobs.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Zyte Api.

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