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AI, search & research

YouTube Transcript

Give your agent YouTube captions and transcripts during calls.

Connect YouTube Transcript to AgentCalls and your agent can fetch captions for a video, look up transcripts you have already stored, and check which languages a transcript is available in. Callers can ask about a video you published and get a clear answer on the spot. Your agent can also check on a transcript job and report back. Connect the tool once with your own credentials from its settings, then choose the actions your agent can use.

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What your agent can do with YouTube Transcript

  • Look up stored transcripts and check which languages they are available in
  • Fetch captions for a single YouTube video during a call
  • Check the status of a transcript job and report when it is ready
  • Find recent uploads from a channel or playlist to answer caller questions
  • Search your stored transcripts to find the video that covers a topic

YouTube Transcript exposes 9 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks what a video covers

  1. Caller

    Hi, I saw your video on fixing a leaking tap. Does it cover replacing the washer?

  2. Agent

    Let me check that for you. Give me a moment.

  3. Agent

    Yes, it does. The video walks through turning off the water, removing the handle, and replacing the washer, at about the four-minute mark.

  4. Caller

    Perfect, thanks. That's exactly what I needed.

Caller asks for a transcript in Spanish

  1. Caller

    Do you have a Spanish version of the kitchen remodel video?

  2. Agent

    I'll check which languages we have for that video.

  3. Agent

    We have English captions and an automatic Spanish translation. I can send the Spanish transcript to your email now if you like.

  4. Caller

    Yes, please send it to maria.lopez@example.com.

Outbound follow-up after a transcript is ready

  1. Agent

    Hello, this is Sam from Brightside Dental. I'm calling about the new whitening guide video you asked us to transcribe.

  2. Caller

    Oh yes, is it ready?

  3. Agent

    It finished about ten minutes ago. Your transcript is saved and I've added it to your account. Would you like me to read the summary to you now?

  4. Caller

    Sure, go ahead.

How to connect YouTube Transcript

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect YouTube Transcript

    From Integrations in the dashboard, choose YouTube Transcript and enter the connection details from your YouTube Transcript account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the YouTube Transcript actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does this work during the call or after it?

Both. Your agent can fetch and read transcripts while a caller is on the line, and it can also run follow-up tasks after a call ends.

What do I need to connect YouTube Transcript?

You need your own YouTube Transcript account and its credentials. Sign in to the AgentCalls dashboard, open Integrations, and connect YouTube Transcript using the settings from your tool.

Which plan includes this integration?

Integrations are included from the Growth plan. Channel lookups require the Basic plan or higher.

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Put your agent to work with YouTube Transcript.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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