You.com

Your agent looks up live answers from the web during the call with You.com.

Connect You.com to AgentCalls and your agent can search the web while it is on the phone. Callers ask a question, and your agent runs a search with You.com, then answers with what it finds. Use custom search to point queries at the sources your business trusts. It works during the call, so no one waits for a callback. You.com is a search tool built around relevant results and privacy, which suits questions about products, local services, or industry news.

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What your agent can do with You.com

Search the web live while a caller is on the line
Run custom searches scoped to the sources you choose
Answer product, service, and industry questions from current results
Pass useful findings into the call summary for your team

You.com exposes 8 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a regulation change

Caller
Hi, I heard the new permit rules changed this month. Do you know if they affect home renovations in Ohio?
Agent
Let me check the latest guidance for you. One moment, please.
Agent
The state updated its rules on the first of the month. Homeowners doing structural work still need a permit, but minor cosmetic updates are now exempt. I can send you the link to the official notice.
Caller
Yes, please. Text it to this number.
Agent
Done. You should have it in a minute.

Quick product comparison before a purchase

Caller
I am thinking about the 24-inch model you carry. How does it compare to what is on the market right now?
Agent
I just searched current reviews and specifications. Our model has a longer warranty, two years instead of one, and it is rated higher for battery life in recent tests.
Caller
That sounds good. Can I come by Saturday to see it?
Agent
Saturday works. We are open from 10 to 4. Should I book you a time slot at 11?

Outbound follow-up on a local event

Agent
Hi Maria, this is Sam calling from Brightside Dental. I looked up the road closures for the marathon this Sunday, and Oak Street will be closed until noon.
Caller
Oh, thanks for the heads up. Will the clinic still be open?
Agent
Yes, we are open. Your 9:30 appointment is still confirmed, so I would plan to come in via Elm Street.
Caller
Perfect, thank you.

How to connect You.com

1
Create your agent
Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.
2
Connect You.com
From Integrations in the dashboard, choose You.com and enter the connection details from your You.com account settings.
3
Choose the actions
In the agent editor, enable the You.com actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent search during the call or only afterward?

During the call. When a caller asks something that needs current information, your agent runs a You.com search and answers in the same conversation.

What do I need to connect You.com?

A You.com account and your own credentials from its settings. Add them in the AgentCalls dashboard under tools. You can connect it in a few minutes and turn it off at any time.

Which plan includes this integration?

Tool integrations, including You.com, are included from the Growth plan.

Can I limit which sources the agent uses?

Yes. Use the custom search action to scope queries to specific sites or topics, so answers come from the sources you trust.

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Put your agent to work with You.com.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.