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Give your phone agent access to your VideoDB video library.

VideoDB stores, searches and understands your video, audio and image files. Connect your VideoDB account to AgentCalls and your agent can look up collections and media during a call, check on ingestion jobs, and answer grounded questions about what is in your library. Your agent can also queue new media from a URL, so a caller can send a clip and have it added for your team to review. Connect with your own VideoDB credentials from the tool's settings.

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What your agent can do with VideoDB

  • Look up collections and media in your VideoDB library while on the phone
  • Answer caller questions grounded in indexed video and audio content
  • Queue new videos, audio files or images from a URL into a collection
  • Check the status of ingestion and other async jobs and report back
  • Create new collections for a client, project or event

VideoDB exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a recorded training session

  1. Caller

    Hi, I'm looking for the onboarding video we recorded in March. Can you check it's in the library?

  2. Agent

    Sure. I found Onboarding Session March 12 in the Staff Training collection. It was recorded 48 minutes long. Do you want me to send the link to your email?

  3. Caller

    Yes please, to dana@brightsmilesdental.com.

  4. Agent

    Done. The link is on its way to dana@brightsmilesdental.com now.

Client sends a clip to be added

  1. Caller

    I have a short product demo video I'd like added to our project folder. I can send you the link.

  2. Agent

    Please go ahead and read me the link, or I can text you a secure form.

  3. Caller

    It's https colon slash slash files dot northwindfilms dot com slash demo-v3 dot mp4.

  4. Agent

    Got it. I've queued the demo video for the Northwind Launch collection. It usually takes a few minutes to process, and I can check the status for you when you call back.

Follow-up on an ingestion job

  1. Caller

    Did the interview recording from yesterday finish uploading?

  2. Agent

    Let me check. The interview audio file was added to the Research Interviews collection at 9:14 this morning and is ready to search. Would you like me to answer any questions about it?

  3. Caller

    Yes, what did the participant say about pricing?

  4. Agent

    The participant said the monthly price felt fair but wanted a lower annual option for small teams. The recording is at about 22 minutes in.

How to connect VideoDB

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect VideoDB

    From Integrations in the dashboard, choose VideoDB and enter the connection details from your VideoDB account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the VideoDB actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does this work during the call or after it?

Both. Your agent can look up collections, media and job status while a caller is on the line, and it can queue new media or send follow-ups after the call ends.

What do I need to connect VideoDB?

A VideoDB account with an API key from the tool's settings. Then sign in to the AgentCalls dashboard and add the connection to your agent.

Which plan includes this integration?

Integrations are included from the Growth plan.

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Put your agent to work with VideoDB.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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