Put your caller's message on a Vestaboard, right from the call.

Vestaboard is a smart split-flap display that shows messages in your store, office or break room. With AgentCalls connected, your agent can list your Vestaboard subscriptions and send a message to the right board while a call is still in progress. Use it to post today's opening hours, a wait time, a sale, or a note from a caller that the team should see. Connect your Vestaboard account once from the AgentCalls dashboard and your agent can use these actions on any call.

What your agent can do with Vestaboard

  • Look up the Vestaboard subscriptions on your account during a call
  • Send a message to a chosen board, such as the front counter or the kitchen
  • Post opening hours, wait times or promotions when a caller asks about them
  • Leave a short note on the board for staff after a call is logged

Vestaboard exposes 2 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a wait, agent updates the board

  1. Caller

    Hi, is the kitchen very busy right now? I'm thinking of coming in for lunch.

  2. Agent

    It's a little busy, about a 20 minute wait for a table. I can post that on the front board so guests see it when they walk in. Would you like to come by anyway?

  3. Caller

    Yes, please do that. Thanks.

  4. Agent

    Done. The front board now shows a 20 minute wait. See you soon, Maria.

Lunch special confirmed for the counter

  1. Caller

    Do you still have the lamb wrap special today?

  2. Agent

    Yes, the lamb wrap special runs until 3 PM today for $11.50. I'll put it on the counter board too, so it's visible to anyone waiting.

  3. Caller

    Great, I'll be there around noon.

  4. Agent

    Perfect. The special is up on the board. Thanks for calling, Omar.

Follow-up call to refresh the opening hours board

  1. Caller

    Hi, this is Dana from the florist next door. Can you post that we're closed Monday for the holiday?

  2. Agent

    Of course. I'll send 'Closed Monday for the holiday. Open Tuesday 9 AM' to the storefront board. Shall I use that wording?

  3. Caller

    That's perfect, thank you.

  4. Agent

    Sent. The storefront board now shows the Monday closure. Have a great weekend, Dana.

How to connect Vestaboard

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Vestaboard

    From Integrations in the dashboard, choose Vestaboard and enter the connection details from your Vestaboard account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Vestaboard actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does this work during the call or after it?

Both. Your agent can look up your boards and send a message while the caller is still on the line, or after the call when you ask it to post a note.

What do I need to connect Vestaboard?

A Vestaboard account with at least one board, and sign-in from the AgentCalls dashboard. The connection uses your own Vestaboard credentials from its settings.

Which plan includes Vestaboard?

Integrations, including Vestaboard, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Vestaboard.

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