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Let your phone agent look up Vectorshift chatbots, pipelines and knowledge bases during a call.

Connect Vectorshift to AgentCalls with your own credentials from its settings. During a call, your agent can check which chatbots, pipelines and knowledge bases are live, pull the details a caller asks about, and report back in plain speech. Your team can also ask the agent to create or remove a chatbot when a request comes in by phone. Use it to answer questions about your AI workflows without anyone opening the dashboard.

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What your agent can do with Vectorshift

  • Look up a chatbot by name or ID and read its configuration to a caller
  • List chatbots, pipelines or knowledge bases so the agent can say what is available
  • Check a specific pipeline's details before a client asks about its status
  • Create a new chatbot with a chosen pipeline setup when a request is taken by phone
  • Remove a chatbot that is no longer needed, after the agent confirms with the caller

Vectorshift exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a live chatbot

  1. Caller

    Hi, I want to check if the support chatbot for our Austin office is still running.

  2. Agent

    Sure. Let me look up the Austin support chatbot in your Vectorshift account.

  3. Agent

    It is live, linked to the returns pipeline, and it was last updated on March 4.

  4. Caller

    Great, thanks. Can you tell me which knowledge base it uses?

  5. Agent

    It uses the Austin Returns Policy knowledge base. Do you want me to send you the link?

Client asks for a pipeline list

  1. Caller

    This is Daniel Reyes from Brightline Dental. What pipelines do we have set up?

  2. Agent

    Hello Daniel. I can see three pipelines on your account: Appointment Reminders, New Patient Intake and Billing Questions.

  3. Caller

    Is the intake one active right now?

  4. Agent

    Yes, New Patient Intake is active and was used 41 times this week.

Follow-up to remove an old chatbot

  1. Agent

    Hi Priya, this is Sam from Coastal Physio calling about the chatbot setup. We have a chatbot named Summer Promo still listed. Should we remove it?

  2. Caller

    Yes, the summer campaign ended. Please delete it.

  3. Agent

    Got it. I have removed the Summer Promo chatbot from your Vectorshift account. Anything else you need today?

How to connect Vectorshift

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Vectorshift

    From Integrations in the dashboard, choose Vectorshift and enter the connection details from your Vectorshift account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Vectorshift actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with Vectorshift during the call or after it?

Both. Your agent can look up chatbots, pipelines and knowledge bases while a call is in progress. It can also take action after a call, such as creating or removing a chatbot once the caller has confirmed.

What do I need to connect Vectorshift?

You need an active Vectorshift account. Copy the credentials from your Vectorshift settings and add them in the AgentCalls dashboard under Tools. No code is required.

Which plan includes this integration?

Vectorshift is included from the AgentCalls Growth plan onward.

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Put your agent to work with Vectorshift.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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