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Connect Vapi to your phone agent and let it update assistants and review calls.

Vapi is a voice AI platform for building and running voice agents. With AgentCalls, your agent can work inside your Vapi account during a call. It can look up past calls, check call status and costs, and update assistant settings when you ask for a change. Connect Vapi with your own credentials from its settings, and your agent uses only the actions you allow.

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What your agent can do with Vapi

  • Look up a call by ID or date range and report its status and outcome
  • Pull call costs and summaries so you can answer a client question on the spot
  • Update assistant settings such as name, voice, or greeting when you request a change
  • Retrieve chat history and create chat responses from an assistant during a call

Vapi exposes 38 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about yesterday's call

  1. Caller

    Hi, I spoke with your system yesterday afternoon. Can you check if my request was logged?

  2. Agent

    Of course. Can I get the phone number you called from, or the time of the call?

  3. Caller

    It was around 3:15 PM, from 415 555 0182.

  4. Agent

    Found it. The call lasted four minutes and was marked completed. Your request was logged, and a follow-up is scheduled for tomorrow morning.

Owner updates the greeting

  1. Caller

    Our voice assistant still says we're closed for the holidays. We reopened last week.

  2. Agent

    I can update that. What greeting would you like it to use?

  3. Caller

    Thank you for calling Harbor Dental. We are open Monday to Saturday, nine to six.

  4. Agent

    Done. The greeting for your main assistant is updated and will apply to the next call.

Outbound check on a past chat

  1. Agent

    Hello, this is the team at Northside Plumbing calling about the chat you started on our website on Monday.

  2. Caller

    Yes, I asked about a water heater replacement. Did someone look into it?

  3. Agent

    We did. The chat shows you asked for a quote for a 50 gallon unit. I can book a visit for Thursday between 10 and noon. Would that work?

  4. Caller

    Thursday at ten is fine.

How to connect Vapi

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Vapi

    From Integrations in the dashboard, choose Vapi and enter the connection details from your Vapi account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Vapi actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does Vapi work during the call or after it?

Both. During a call your agent can look up calls, chats and assistant settings in Vapi. It can also make changes after the call, when you ask for them.

What do I need to connect Vapi?

A Vapi account and your own credentials from Vapi's settings. Sign in to the AgentCalls dashboard, open Integrations, and add Vapi with those credentials.

Which plan includes Vapi?

Integrations, including Vapi, are included from the Growth plan.

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Put your agent to work with Vapi.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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