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Ask your phone agent about uptime, and pause or add monitors during a call with UptimeRobot.

Connect UptimeRobot to AgentCalls and your agent can check how your sites and services are doing while a caller is on the line. It can look up monitor status, read account details, and check scheduled maintenance windows. With your permission it can also add a new monitor, edit an existing one, or delete one after confirming the monitor ID. Your team hears the answer without opening a dashboard.

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What your agent can do with Uptimerobot

  • Look up the status of your monitors and report whether a site is up
  • Read account details and monitoring totals during a call
  • Check upcoming and active maintenance windows before answering a customer
  • Add, edit, or delete a monitor after confirming the monitor ID with the caller
  • Update a public status page with the right monitors when something changes

Uptimerobot exposes 15 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Customer asks if the website is down

  1. Caller

    Hi, I can't reach your booking page. Is something wrong?

  2. Agent

    Let me check that for you. The booking site is showing as up right now. Could you tell me what error you see?

  3. Caller

    It just times out on my phone.

  4. Agent

    Thanks, I've noted that. Try again in a few minutes. If it still fails, I'll have the team look into your connection.

Owner checks monitoring before a launch

  1. Caller

    Can you tell me how many monitors we have running on the account?

  2. Agent

    Yes. You have 12 monitors active, and none are currently down. Do you want me to add a monitor for the new checkout page?

  3. Caller

    Yes, the URL is shop.example-store.com/checkout.

  4. Agent

    Got it. I've set up a new monitor for shop.example-store.com/checkout. It will start checking now.

Outbound notice about planned maintenance

  1. Agent

    Hello Maria, this is calling from Harbor Dental about our system update. We have a maintenance window tonight from 11 PM to 1 AM.

  2. Caller

    Will the online booking be affected?

  3. Agent

    Yes, online booking will be paused during that time. You can still call us during office hours tomorrow to book.

How to connect Uptimerobot

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Uptimerobot

    From Integrations in the dashboard, choose Uptimerobot and enter the connection details from your Uptimerobot account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Uptimerobot actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after?

Both. Your agent can look up monitor status, account details, and maintenance windows during a call. It can also make changes such as adding, editing, or deleting a monitor while the caller is still on the line.

What do I need to connect UptimeRobot?

You need an UptimeRobot account. Sign in from the AgentCalls dashboard, open the UptimeRobot connection, and enter your UptimeRobot credentials from its settings. Integrations are included from the Growth plan.

Can the agent delete a monitor by mistake?

No. Before deleting a monitor, the agent confirms the monitor ID with the caller. You can also limit which actions the agent is allowed to take from the AgentCalls dashboard.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Uptimerobot.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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