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Let your phone agent create issues, pull requests and branches in Bitbucket.

Connect Bitbucket to AgentCalls and your agent can act on your repositories during a call. It can look up an issue, log a bug reported by a customer, open a pull request, or add a comment to an existing ticket. Your team stays in the loop, with records appearing in Bitbucket as soon as the call ends. Connect with one click from the AgentCalls dashboard.

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What your agent can do with Bitbucket

  • Create issues in your repositories, with the caller's report as the description
  • Add comments to existing issues so context stays in one place
  • Open pull requests and create branches from a target commit
  • Create repositories in a workspace when a new project starts
  • Look up repository and issue details to answer questions on the phone

Bitbucket exposes 115 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Customer reports a bug

  1. Caller

    Hi, the checkout button on our store has stopped working since this morning.

  2. Agent

    Sorry to hear that. Can I get your store name and a short description of what happens when you press it?

  3. Caller

    It's Harbor Coffee. Nothing happens, the page just spins.

  4. Agent

    Thanks, Mark. I've logged it as a bug in the storefront repository and added your details. The team will see it within the hour.

Developer asks for a pull request status

  1. Caller

    Can you check whether the login fix pull request has been merged yet?

  2. Agent

    Let me look that up. The pull request for the login fix was opened yesterday and is still waiting for review.

  3. Caller

    Okay. Can you add a comment asking Sara to take a look today?

  4. Agent

    Done. I've added your request to the pull request and mentioned Sara.

Outbound follow-up on a feature request

  1. Agent

    Hello, this is Nadia calling from Northwind Labs. We logged your request for CSV export last week.

  2. Caller

    Yes, is it going to be ready soon?

  3. Agent

    It is scheduled for the next release. I've added a note to the issue with your priority, so the team knows it matters to you.

How to connect Bitbucket

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Bitbucket

    From Integrations in the dashboard, choose Bitbucket and sign in with your account. Connecting takes one click and can be revoked at any time.

  3. 3

    Choose the actions

    In the agent editor, enable the Bitbucket actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after?

Both. Your agent can look up details and create records while the caller is on the line. Anything it creates appears in Bitbucket right away.

What do I need to connect Bitbucket?

You need a Bitbucket account with access to the repositories you want the agent to use. Sign in to Bitbucket from the AgentCalls dashboard, and the connection is set up with one click.

Which plan includes this integration?

Bitbucket is included from the Growth plan.

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Put your agent to work with Bitbucket.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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