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Issue and verify credentials on your calls with Truvera and AgentCalls.

Connect Truvera to AgentCalls and your voice agent can check, issue and manage verifiable credentials while it talks to a caller. It can confirm that a credential is valid, look up a record, and tidy up credentials that are no longer needed. Your team sets the rules, and every action is logged in both tools.

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What your agent can do with Truvera

  • Verify whether a caller's credential is valid and current during the call
  • Issue a verifiable credential after a caller completes an onboarding step
  • Look up credential and tag details to answer status questions
  • Delete credentials that are no longer needed, after confirmation
  • Review and manage the API keys and webhooks that connect your systems

Truvera exposes 15 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Verifying a member before a booking

  1. Caller

    Hi, I'd like to book a training session for next Tuesday.

  2. Agent

    Happy to help. Can you give me the membership ID on your card?

  3. Caller

    It's MBR-20931.

  4. Agent

    Thanks, Sarah. Your membership is verified and active. I have Tuesday at 10:30 or 2:00. Which suits you?

Issuing a credential after onboarding

  1. Caller

    I finished the safety course. What's next?

  2. Agent

    Well done, James. I can issue your site access credential now. Should I send it to your email on file?

  3. Caller

    Yes, please.

  4. Agent

    Done. The credential is issued and sent to james.ortega@example.com. It should arrive within a few minutes.

Following up on a credential status

  1. Agent

    Hello, this is the AgentCalls assistant calling for Maria Lindqvist. Your contractor credential is due to expire on June 14.

  2. Caller

    Oh, I forgot about that. Can I renew it?

  3. Agent

    Yes. I can start the renewal now and confirm it by email. Would you like to continue?

  4. Caller

    Go ahead.

How to connect Truvera

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Truvera

    From Integrations in the dashboard, choose Truvera and enter the connection details from your Truvera account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Truvera actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with Truvera during the call or after it?

Both. During a call your agent can verify a credential or look up a record in real time. It can also run follow-up actions, such as issuing a credential, once the call ends.

What do I need to connect Truvera?

You need an active Truvera account. Then sign in from the AgentCalls dashboard, open the tool settings and enter your Truvera credentials. Your agent can then use the actions you allow.

Which plan includes this integration?

Truvera is included from the AgentCalls Growth plan. Each plan lists the number of calls and tool connections it covers.

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Put your agent to work with Truvera.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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