Start free

Connect TextIt to your AgentCalls agent and let it message contacts from the call.

TextIt is a platform for building chatbots and messaging flows across channels. Connect your TextIt account to AgentCalls and your voice agent can work with the same contacts, groups and campaigns you already manage. During a call it can look up a contact, add them to a group, label a conversation or start a campaign, then confirm what it did. Connection uses your own TextIt credentials from its settings, so you stay in control of which data the agent can reach.

Start freeSee pricing

What your agent can do with Textit

  • Look up a contact by number or UUID and read their details during the call
  • Create contact groups and add callers to the right segment on the spot
  • Start a messaging campaign for a specific contact group after the call ends
  • Label important messages so your team can find and follow up on them
  • Retrieve campaign and broadcast status to answer questions about past outreach

Textit exposes 31 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about an outreach message

  1. Caller

    Hi, I got a text about a spring sale last week. Is it still on?

  2. Agent

    Let me check that for you. Can I have the phone number the message went to?

  3. Caller

    It's 555 0142.

  4. Agent

    Thanks. The spring sale campaign went out on the 3rd and it runs through Sunday the 14th, so yes, it's still on. Would you like me to add you to the VIP list for early access?

  5. Caller

    Yes, please.

  6. Agent

    Done. You're in the VIP group and will get the early access message tomorrow morning.

Adding a new customer to a segment

  1. Caller

    I'd like to be on your wholesale updates list. My name is Priya Raman.

  2. Agent

    Thanks, Priya. Which email should I use for the updates?

  3. Caller

    priya.raman@example.co.uk

  4. Agent

    Got it. I've created your contact and added you to the wholesale updates group. You'll get the next update on Thursday.

Starting a follow-up after a missed call

  1. Agent

    Hello, this is calling from the Harbor Dental team about your cleaning on Tuesday. Is this a good time?

  2. Caller

    Yes, go ahead.

  3. Agent

    We'd like to confirm you're still coming in. If you'd prefer a different time, I can note that now.

  4. Caller

    Tuesday at ten still works.

  5. Agent

    Perfect. I've logged that and sent you a reminder message with the address. See you Tuesday.

How to connect Textit

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Textit

    From Integrations in the dashboard, choose Textit and enter the connection details from your Textit account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Textit actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Related integrations

SlackVerifiedMessaging & team chatSlack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their…SlackbotMessaging & team chatSlackbot gives agents workspace-wide read access to a Slack workspace on behalf of the installing user - search…DiscordMessaging & team chatAn instant messaging and VoIP social platform.FigmaMessaging & team chatA collaborative interface design tool.WrikeMessaging & team chatWrike is a project management and collaboration tool offering customizable workflows, Gantt charts, reporting, and…Microsoft TeamsMessaging & team chatMicrosoft Teams integrates chat, video meetings, and file storage within Microsoft 365, providing virtual collaboration…

All Messaging & team chat integrations

Questions, answered.

Does the agent work with TextIt during the call or after it?

Both. During a call your agent can look up contacts, add them to groups and label messages. It can also start a campaign once the call ends, if you have set that up.

What do I need to connect TextIt?

A TextIt account and your own credentials from its settings. Sign in to the AgentCalls dashboard, choose TextIt under tools, and paste the credentials to connect.

Which plan includes this integration?

Tool integrations, including TextIt, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Textit.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

Start freeSee pricing