Let your phone agent check devices and network status in Tailscale during a call.

Tailscale is a secure networking platform for managing tailnets, devices, users and access. With AgentCalls, your agent can look up devices, check users and read network settings while it is on the phone with you. It can also approve a device when your team has turned on device approval. Connect your tailnet with credentials from Tailscale's settings, and your agent works inside the access you set.

What your agent can do with Tailscale

  • Look up a device by name or ID and report whether it is online and authorized
  • List devices by tag, such as a team or environment, and read their addresses
  • Check which users belong to the tailnet and their roles
  • Read DNS and tailnet settings to answer common questions during a call
  • Approve or revoke a device when device approval is turned on

Tailscale exposes 13 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound question about a device

  1. Caller

    Hi, my laptop can't reach the staging server. Can you check if it's still connected to our network?

  2. Agent

    Sure. What's the name of the laptop in Tailscale?

  3. Caller

    It's Maya-MBP.

  4. Agent

    I see Maya-MBP. It's authorized, but it was last seen two days ago. Try signing out and back in to Tailscale, then let me know if it connects.

Approving a new device

  1. Caller

    I just set up the new office printer tablet. Can you approve it so the team can use it?

  2. Agent

    I can see a device called Front-Desk-iPad waiting for approval. Should I approve it now?

  3. Caller

    Yes, go ahead.

  4. Agent

    Done. Front-Desk-iPad is approved and will connect to the tailnet within a minute.

Outbound check on team access

  1. Agent

    Hello, this is Sam from Northline Studio. I'm calling about the monthly access review for your Tailscale network.

  2. Caller

    Okay, what do you need?

  3. Agent

    We show four users with the admin role. Are all four still on your team?

  4. Caller

    Two of them left in May. Please remove their access.

  5. Agent

    Understood. I've noted that, and our team will update their roles in the admin console today.

How to connect Tailscale

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Tailscale

    From Integrations in the dashboard, choose Tailscale and enter the connection details from your Tailscale account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Tailscale actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent work during the call or after it?

Both. During a call your agent can look up devices, users and settings in real time. You can also use it for follow-up calls and checks that run after the main conversation.

What do I need to connect Tailscale?

You need a Tailscale account with access to your tailnet. Create the credentials in Tailscale's settings, then connect them from the AgentCalls dashboard. Your agent only uses the access those credentials allow.

Which plan includes Tailscale?

Tool integrations, including Tailscale, are included from the Growth plan.

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Put your agent to work with Tailscale.

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