Inbound question about a course video
- Caller
Hi, I watched your onboarding video on YouTube last week. Can you tell me how long it is and what it covers?
- Agent
Sure. Which one should I look up? If you have the title or the link, I can find it.
- Caller
It's called Getting Started with Your Crew Schedule.
- Agent
Found it. It runs 14 minutes and 22 seconds. It covers setting up shifts, assigning staff, and sending reminders. Would you like me to book a 20 minute walkthrough with Maria?