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AI, search & research

Studio By Ai21 Labs

Connect Studio By Ai21 Labs to answer questions and check text during calls.

Connect Studio By Ai21 Labs to your AgentCalls number and your agent can use the language models in Studio By Ai21 Labs during a live call. It can summarize a customer's message, compare two versions of a document, or check whether a link can be embedded on your site. Your agent works with 57 actions from the tool, so it can use the right one for each request. Connect your Studio By Ai21 Labs account once from the settings in the AgentCalls dashboard.

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What your agent can do with Studio By Ai21 Labs

  • Compare two text versions and report what changed before your agent reads it back
  • Check whether a URL can be embedded in an iframe before sharing it with a caller
  • Create a new assistant route for a common customer question as your library grows
  • Generate a list of requirements from a caller's description of a task
  • Create a demo record when a prospect asks for a sample during the call

Studio By Ai21 Labs exposes 57 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Checking a changed contract clause

  1. Caller

    Hi, I sent you two versions of the service agreement. Can you tell me what changed in the payment terms?

  2. Agent

    Sure. I'll compare the two versions now. Give me a moment.

  3. Agent

    The main change is in section 4. Net 30 payment became net 45, and the late fee moved from 1.5 percent to 2 percent per month.

  4. Caller

    Thanks, that's what I needed. I'll review it with my team.

Turning a request into requirements

  1. Caller

    We want a booking page that takes deposits and sends reminders. What do we need to build that?

  2. Agent

    I can list the requirements for that. One moment.

  3. Agent

    You'll need a payment provider for deposits, an email or SMS reminder step, a calendar sync, and a cancellation policy field on the booking form.

  4. Caller

    Great, please email that list to me at sam@brightstudio.co.uk.

Follow-up with a demo for a prospect

  1. Agent

    Hi, this is calling back from Lumen Dental. You asked about the chat assistant on our site. Do you still have ten minutes?

  2. Caller

    Yes, but can I see something first?

  3. Agent

    Of course. I'll set up a demo for you now, and we can go through it together on Thursday at 3 PM.

  4. Caller

    Thursday at 3 works. Thanks.

How to connect Studio By Ai21 Labs

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Studio By Ai21 Labs

    From Integrations in the dashboard, choose Studio By Ai21 Labs and enter the connection details from your Studio By Ai21 Labs account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Studio By Ai21 Labs actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the integration work during the call or after it?

Both. Your agent can use Studio By Ai21 Labs while a caller is on the line, for example to compare text or check a link. It can also run tasks after the call, such as creating a demo record.

What do I need to connect Studio By Ai21 Labs?

You need your own Studio By Ai21 Labs account. Copy the credentials from the tool's settings and add them in the AgentCalls dashboard. You don't need to change anything else.

Which plan includes this integration?

Integrations, including Studio By Ai21 Labs, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Studio By Ai21 Labs.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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