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Connect Smartproxy to your phone agent for live proxy and scraping lookups during calls.

AgentCalls connects to Smartproxy (now Decodo) with the credentials from your own Smartproxy account. During a call, your agent can check which proxy endpoints and ports are available, so a customer or teammate gets a clear answer without waiting for someone to log in. It can also walk a caller through getting an API key from the dashboard, step by step. Connection is set up once in the AgentCalls dashboard on the Growth plan and above.

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What your agent can do with Smartproxy

  • List your residential, datacenter, ISP and mobile proxy endpoints and ports on the call
  • Walk a caller through finding and generating a Smartproxy API key in the dashboard
  • Answer common setup questions about endpoints before a teammate has to step in
  • Give a clear status on proxy inventory for a technical client or partner calling in

Smartproxy exposes 6 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Client asks for endpoints

  1. Caller

    Hi, I'm setting up a scraper for our pricing project. Which proxy endpoints do we have on the account?

  2. Agent

    Sure. Your account has residential, datacenter, ISP and mobile endpoints. Do you need the residential gateway ports for this project?

  3. Caller

    Yes, residential. Can you read me the ports?

  4. Agent

    The residential gateway is listed on the standard entry port range. I'll send the full list with each port to your email so you have it in writing.

New teammate needs an API key

  1. Caller

    Hey, Omar here. I just joined and I can't find my Smartproxy API key.

  2. Agent

    No problem, Omar. Sign in to the Smartproxy dashboard, open the API section in settings, and generate or copy your key from there. Want me to go through each step with you?

  3. Caller

    Yes, please. I'm on my laptop now.

  4. Agent

    Good. Open the settings menu on the left and choose API. If you don't see a key, select the option to create one and store it somewhere safe.

Outbound check-in on usage

  1. Agent

    Hi Laura, this is calling from your data team's side about the Smartproxy setup. Is now a good time for two minutes?

  2. Caller

    Sure, quickly.

  3. Agent

    We confirmed your datacenter and ISP endpoints are live on the account. Do you want the residential ports added to the same list before your Thursday run?

  4. Caller

    Yes, add them and send it over.

How to connect Smartproxy

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Smartproxy

    From Integrations in the dashboard, choose Smartproxy and enter the connection details from your Smartproxy account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Smartproxy actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. Your agent can look up proxy endpoints and ports while a caller is on the line, and it can send follow-up details after the call ends.

What do I need to connect Smartproxy?

A Smartproxy account and its credentials from the tool's settings. Sign in from the AgentCalls dashboard, choose Smartproxy, and enter your credentials once.

Is Smartproxy included in my plan?

Integrations are included from the Growth plan. Smaller plans can view the integration but need Growth to connect it.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Smartproxy.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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